Telephone Problems

You cannot dial.

The telephone line may not be connected properly.

❏Make sure the telephone line is connected properly to the MultiPASS C70. (1 p. 2-17)

The unit may not be getting power.

❏Make sure the power cord is connected to the MultiPASS C70 and to an AC outlet (1 p. 2-20). Make sure the AC outlet has power.

The MultiPASS C70 may not be set for the type of telephone line in use (pulse/tone).

❏If you have a pulse line, make sure the MultiPASS C70 is set for pulse dialling. (1 p. 3-19)

The telephone disconnects while you are talking.

The power cord may not be plugged in securely.

❏Check that the power cord is plugged securely into the unit and into the wall outlet (1 p. 2-20). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.

If the MultiPASS C70 is in ANS.MACHINE MODE and the INCOMING RING setting is disabled, the unit will switch to fax receive mode when it detects a period of silence.

❏Enable the INCOMING RING setting in the RX SETTINGS menu. (1 pp. 14-11, 14-12)

Troubleshooting

Chapter 13

Troubleshooting 13-23