Message

Action

CLEAR DOC.

 

[OK]

Documents remain in the ADF.

 

STOP DOC CLR

 

[STOP]

Press [OK] to eject documents and press [Stop/Reset] to stop ejecting.

 

 

 

 

 

 

To continue scanning, operate on the application. The scanning from the

 

 

 

 

 

ADF may not be supported depending on your application software. For

 

 

 

 

 

details, contact the application's manufacturer.

 

 

 

 

 

 

COOLING HEAD…

During printing, the Print Head may have become too hot.

 

 

 

 

 

Allow the machine to cool down. The machine will resume printing when it

 

 

 

 

 

has cooled down.

 

 

 

 

 

 

COVER IS OPEN

You opened the Scanning Unit during an operation.

 

 

 

 

 

Return the Scanning Unit to its original position.

 

 

 

 

 

 

DEVICE IN USE

You are unable to turn OFF the machine with [ON/OFF] because the

CANNOT TURN OFF

machine is performing an operation.

 

 

 

 

 

The machine is performing an operation. Wait until the operation has

 

 

 

 

 

finished, then turn OFF the machine.

 

 

 

 

 

 

DOCUMENT IN ADF

The document is jammed in the ADF.

 

 

 

 

 

Remove the document page jammed in the ADF, then press [OK]. Operate

 

 

 

 

 

again after resolving the error.

 

 

 

 

 

See “Document Jams” on page 130.

 

 

 

 

 

 

DOCUMENT TOO LONG

The document is too long or is jammed in the ADF.

 

 

 

 

 

Remove the document page jammed in the ADF, then press [OK]. After

 

 

 

 

 

resolving the error, make sure that the document you are loading meets

 

 

 

 

 

the machine's requirements before redoing the operation.

 

 

 

 

 

See “Document Requirements” on page 19.

 

 

 

 

 

 

DUPLEX UNIT JAM

The Duplexing Transport Unit is jammed.

 

 

 

 

 

Clear the paper jam. Then load paper in the Auto Sheet Feeder or the

 

 

 

 

 

Cassette, then press [OK].

 

 

 

 

 

 

HEAD ALIGNMENT ERROR

z A4/Letter-sized paper is not loaded on the Auto Sheet Feeder.

 

 

 

 

 

Press the [OK] on the machine to clear the error, then load a few sheets of

 

 

 

 

 

A4/Letter-sized paper in the Auto Sheet Feeder.

 

 

 

 

 

Automatic head alignment cannot be performed using paper from the

 

 

 

 

 

Cassette. For automatic Print Head alignment, always load paper in the

 

 

 

 

 

Auto Sheet Feeder.

 

 

 

 

 

z Print Head nozzles are clogged. Press the [OK] to resolve the error.

 

 

 

 

 

Print the nozzle check pattern to check the status of the Print Head.

 

 

 

 

 

z The Paper Output Slot has been exposed to a strong light source

 

 

 

 

 

preventing current Print Head alignment. Press the [OK] to resolve the

 

 

 

 

 

error. Adjust the printer position so the Paper Output Slot will not be

 

 

 

 

 

exposed directly to a strong light source.

 

 

 

 

 

After carrying out the above measures, if the problem continues after

 

 

 

 

 

aligning the Print Head again, press the [OK] to resolve the error, and then

 

 

 

 

 

perform manual Print Head alignment. For details on manual Print Head

 

 

 

 

 

alignment, see “Adjusting the Print Head Manually” on page 117.

Chapter 9

Troubleshooting

115