Cause

Action

 

 

Check the size of the print data. For Windows XP and Windows 2000, if the

 

 

size of the data is too large, part of it may be lost. When the spool format is

The size of the print data is too large. EMF, follow the procedure below.

1.

Open the printer properties dialog box.

2.

On the [Page Setup] tab, click [Print Options].

3.

Select the [Reduce spool data size] check box, and click [OK].

 

 

Note

 

z When [Reduce spool data size] is set, the print quality may be

 

 

degraded.

 

z This is useful when a part of straight lines or data is lost for page layout

 

 

printing.

 

 

Performing automatic duplex

Select [Use reduced printing] in the printer driver. It may solve the

printing

problem.

 

 

 

 

 

 

 

 

 

 

1. Open the printer properties dialog box.

 

2. Click [Print Area Setup] in the [Page Setup] tab and select [Use reduced

 

printing].

 

 

 

 

 

 

 

1. In the [Print] dialog box, select [Duplex Printing & Margin] from the pop-

 

up menu.

 

2. Select [Automatic Duplex Printing], and select [Use reduced printing] in

 

Print Area.

 

 

 

 

 

„ When Copying

 

 

 

 

 

 

 

 

 

Cause

 

 

 

Action

The document is not loaded

Check that the document is loaded correctly on the Platen Glass or in the

correctly.

ADF.

 

See “Loading Documents” on page 19.

 

 

The quality (Print quality) displayed

Set the image quality suitable for the document.

on the LCD is not suitable for the

See “Copying” on page 40.

document.

 

 

 

 

 

 

The document is not loaded with the

When loading the document on the Platen Glass, the side to be copied

side to be copied face down.

should be face down.

 

When loading in the ADF, the side to be copied should be face up.

 

 

The document or photograph set on

Image quality may be poor if you copy a printed document or photograph.

the Platen Glass or in the ADF was

Instead, reprint the photograph directly from the digital camera, or the

printed from your machine.

document from your computer.

 

 

The Platen Glass or inner side of the

Clean the Platen Glass or inner side of the Document Cover, or the ADF.

Document Cover is dirty.

See “Cleaning the Platen Glass and Document Cover” on page 107.

 

 

 

 

 

Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched

122

Troubleshooting

Chapter 9