Cannot See the Display on the LCD

Cause

Action

Cannot see the display on the LCD.

The machine is not powered on.

 

The machine will power ON and the LCD will display a message when you

 

connect the power cord and press [ON/OFF].

 

 

Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to End of Job

Cause

Action

Ink tank is empty.

If the ink lamp is flashing, ink is empty. Replace the ink tank, and close the

 

Scanning Unit (Printer Cover).

 

If printing is not finished yet, just press the [OK] on the machine to

 

continue printing in the “no ink” state.

 

Replace the ink tank with a new one as soon as possible after printing has

 

finished. The machine may be damaged if printing is continued under the

 

ink out condition.

 

Note

 

 

 

 

 

 

If multiple ink lamps are flashing, check how fast they flash. Fast flashing

 

(about one second) indicates the ink is empty. Slow flashing (about three

 

seconds) indicates ink is low. For details on different flashing speeds, see

 

“Getting the Ink Level Information” on page 98.

 

 

 

 

 

 

 

 

 

 

 

Ink tank is not fully inserted.

When the ink lamp is unlit, press the

 

mark on the ink tank clicks into

 

place. The ink lamp lights red when the

ink tank is fully inserted.

 

Make sure all of the orange tape is peeled off the ink tank as illustrated in

 

(A). If any orange parts are left like in (B), remove all of the orange parts.

 

 

 

 

(A)

 

(B)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(A) Correct

An L shaped notch appears on the ink tank.

(B) Incorrect

There remains the orange tape. Peel off the tape completely along the perforation.

If ink tank is empty, replace the ink tank.

Chapter 9

Troubleshooting

119