Message | Action |
INCOMPATIBLE CAMERA | Disconnect the camera cable, and reconnect it. |
DISCONNECT CAMERA CABLE | Depending on the model or brand of your device, you may have to select a |
| print mode compliant with PictBridge before connecting the camera. |
| You may also have to turn on the camera or select Play mode manually |
| after connecting the camera to the machine. Perform necessary |
| operations according to the instruction manual supplied with your |
| camera. |
| If the error is still unresolved, there is a possibility that you are using a |
| digital camera or digital video camcorder that is not supported by this |
| machine. Use a digital camera or digital video camcorder compatible with |
| this machine. |
|
|
INK LOW | The ink level becomes low during printing. |
| Press [OK] to continue printing or press [Stop/Reset] to cancel the current |
| print job. |
|
|
INNER COVER IS OPEN | If the Inner Cover is open when starting normal printing, close it before |
| pressing [OK] on the machine. |
|
|
LOAD PAPER | Reload the paper correctly and press [OK]. |
| Note |
| Pressing [Stop/Reset] also enables you to resolve the error, when sending |
| faxes before printing out received data. After you press [Stop/Reset] to |
| resolve the error, ensure to press [FAX] in order to print out data remained |
| in memory. |
|
|
MEMORY IS FULL | The machine’s memory is full because you tried to copy too many pages |
| at once or a very detailed document. |
| Divide the document and copy each part separately. |
| The machine’s memory is full because it has received too many |
| documents, or a very long or detailed document. |
| Contact the sender and have him/her divide and resend them. |
|
|
PAPER JAMMED | If paper has jammed in the machine, clear the jam, reload the paper in the |
| machine correctly and then press [OK]. |
|
|
PRESS [BLACK] | [Color] is pressed. |
| Press [Black]. |
|
|
PRESS [COLOR] | [Black] is pressed. |
| Press [Color]. |
|
|
SCANNER ERROR | Contact the Canon Customer Care Center. |
|
|
WASTE INK NEAR FULL | Ink used for cleaning is absorbed in a waste ink absorber placed in the |
| machine. |
| Press the [OK] to cancel the error so that you can continue printing. Once |
| the waste ink absorber becomes completely full, printing cannot be done |
| until the waste ink absorber is replaced. |
| Canon recommends to contact a Canon Customer Care Center as soon as |
| possible. |
| You will need to replace a particular part of the machine. |
|
|
116 | Troubleshooting | Chapter 9 |