Message | Action |
BUSY/NO SIGNAL | The telephone number you dialed is busy. |
| Try dialing again after waiting for a moment. See “Redialing a Busy |
| |
| The fax number dialed was incorrect. |
| Check the fax number and dial again. |
| The recipient’s fax machine is not working. |
| Contact the recipient and have them check their fax machine. |
| The recipient is not using a G3 machine. |
| Contact the recipient and ask them to send or receive the document using |
| a G3 machine. |
| The touch tone/rotary pulse setting on your machine is incorrect. |
| Set your machine to the setting that matches your telephone line. See |
| |
| The receiving fax machine did not answer within 55 seconds (after all |
| automatic redialing attempts). |
| Contact the recipient and have them check their fax machine. For an |
| overseas call, add pauses to the registered number. |
|
|
HANG UP PHONE | The handset is not placed in the handset cradle correctly. |
| Replace the handset correctly. |
|
|
NO ANSWER | The recipient’s fax machine does not answer. |
| Check the number. Try dialing again after waiting for a moment. |
|
|
NO TONE DETECTED | The telephone line cable with a modular plug is not plugged in properly, or |
| <DIAL TONE DETECT> is set to <ON>. |
| Make sure that the cable is plugged in properly, and resend the fax after a |
| while. If you still cannot send the fax, set <DIAL TONE DETECT> to <OFF>. |
|
|
NO RX PAPER | The other party’s fax machine is out of paper or its memory is full. |
| Contact the other party and have them load paper in their fax machine or |
| free up space in their fax machine’s memory. |
|
|
NO TEL NUMBER | The coded speed dialing code you entered has not been registered. |
| Register the coded speed dialing code. |
|
|
RECEIVED IN MEMORY | The machine was not able to print the received fax either because the |
| paper size setting is incorrect or the ink has run out, and the fax is stored |
| in memory. Correct the paper size setting or replace the ink tank. See |
| |
|
|
TRY AGAIN IN B&W | The recipient’s fax machine is not |
| Press [Black] to resend the faxes. |
|
|
TX/RX CANCELLED | You pressed [Stop/Reset] to cancel the transmission. |
| If required, try sending or receiving again. |
|
|
TX/RX NO.nnnn | When the machine sends or receives a fax, it assigns a unique |
| identification number (nnnn). |
| Write the number down if you will need it later. |
|
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118 | Troubleshooting | Chapter 9 |