Canon MP530 „Quality of Received Fax is Poor, „Cannot Receive Faxes Automatically, „Repeated Errors Occur When You Receive a Fax

„Cannot Receive Faxes Automatically

Cause	Action
The receive mode displayed on the	If <MANUAL> is displayed, you cannot receive faxes unless you pick up
bottom left of the LCD is not	the answering machine's handset and either press [Color] or [Black], or
<FAXONLY>, <DRPD>*1, <NET	dial the remote receiving ID.
SW.>*2, <ANSMODE>, or <FAX/TEL>.	If you want to receive faxes automatically, which means not having to do
	anything when you receive a fax, set the receive mode to <FAX ONLY
	MODE>, <DRPD>*1, <NETWORK SWITCH>*2, <ANS.MACHINE MODE>, or
	<FAX/TEL AUTO SW> (See “Receive Modes” on page 80).
	If the receive mode is <ANS.MACHINE MODE>, connect an answering
	machine to the machine (see the Easy Setup Instructions) and check that
	a message plays back when the answering machine answers.

*1 This setting is only available in US and Canada.

*2 This setting is not available in some countries and regions.

„Machine Does Not Switch Automatically between Voice and Fax Calls

Cause	Action
The receive mode displayed on the	There will be no automatic switching between voice and fax calls unless
bottom left of the LCD is not	the receive mode is set to <DRPD>*1, <NETWORK SWITCH>*2,
<DRPD>*1, <NET SW.>*2,	<ANS.MACHINE MODE> or <FAX/TEL AUTO SW>.
<ANSMODE> or <FAX/TEL>.	If the receive mode is <ANS.MACHINE MODE>, connect an answering
	machine to the machine (see the Easy Setup Instructions) and check that
	a message plays back when the answering machine answers.

*1 This setting is only available in US and Canada.

*2 This setting is not available in some countries and regions.

„Quality of Received Fax is Poor

Cause	Action
<ECM RX> is set to <OFF>.	Set <ECM RX> to <ON> (See “ECM RX” on page 95).
The sender's original document or	The image quality of the fax is mainly determined by the sender's fax
fax machine is dirty.	machine. Contact the sender and check whether the scanning area of his/
	her fax machine is not dirty.
ECM sending/receiving is not	z On your machine, set <ECM RX> to <ON> (See “ECM RX” on page 95).
enabled although the line/	z Contact the sender and check that his/her machine is set to enable
connection is poor.
	ECM sending.

zIf the sender's or receiver's fax is not ECM-compatible, the fax will be sent/received in the standard mode.

zReduce the reception start speed. See “RX START SPEED” on page 96.

„Repeated Errors Occur When You Receive a Fax

Cause	Action
The telephone line condition or	Reduce the reception start speed (See “RX SETTINGS” on page 95). If
connection condition is no good.	there is a poor line or connection, reducing the reception start speed may
	correct the error.
The sender's fax machine is not	Contact the sender and check whether his/her fax machine is operating
operating normally.	normally.

Chapter 9 Troubleshooting 139