„Error No.: 2001 is Displayed

 

Cause

Action

 

A specified period of time has

Disconnect the camera cable and reconnect it.

 

elapsed without receiving a

Depending on the model or brand of your device, you may have to select a

 

response from the digital camera./

print mode compliant with PictBridge before connecting the device.

 

The digital camera or digital video

You may also have to turn on the device or select Play mode manually

 

camcorder connected is not

 

after connecting the device to the machine. Unplug the connecting cable

 

compatible with this machine.

 

and clear the error. Perform necessary operations for connection referring

 

 

 

 

 

 

to the instruction manual supplied with the PictBridge compliant device,

 

 

 

and then connect the cable again.

 

 

 

If the error is still unresolved, there is a possibility that you are using a

 

 

 

digital camera or digital video camcorder that is not supported by this

 

 

 

machine. Use a digital camera or digital video camcorder compatible with

 

 

 

this machine.

 

 

 

 

 

 

 

 

 

 

 

 

„Error No.: 2500 is Displayed

 

Cause

Action

 

Auto head align has failed.

See “HEAD ALIGNMENT ERROR” on page 115.

 

 

 

 

 

 

 

 

 

 

 

 

„For Windows Users

Cause

Action

The [Instructions] button is not

The [Instructions] on the printer driver screen is not displayed if the On-

displayed on the printer driver

screen Manuals (instruction manuals) are not installed. Set the “Setup CD-

screen.

ROM” in your computer and install the On-screen Manuals (instruction

 

manuals).

 

 

Note

 

The [Instructions] is displayed only on [Main] and [Maintenance] tabs.

 

 

 

Scan Guide is not displayed.

The

button for displaying the scanner driver operating instruction is

 

grayed out when the On-screen Manuals (instruction manuals) are not

 

installed. Set the “Setup CD-ROM” in your computer and install the On-

 

screen Manuals (instruction manuals).

If You Cannot Resolve the Problem

If you cannot resolve the problem with any of the workarounds in this chapter, please contact the Canon Customer Care Center.

Canon support staff are trained to be able to provide technical support to satisfy customers.

Caution

Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired.

Before contacting the Canon Customer Care Center, confirm the following:

zProduct name: PIXMA MP530

zSerial number: located inside the machine

Chapter 9

Troubleshooting

149