Canon MP530 „ Cannot Dial, „Scanner Won't Work, „ScanGear MP Won't Start, „Telephone Disconnects During a Call, „Repeated Errors Occur When You Send a Fax

Cause	Action
The document is not loaded with the	When loading the document on the Platen Glass, the side to be scanned
side to be scanned face down.	should be face down. When loading in the ADF, the side to be scanned
	should be face up.
You are scanning thick (max. 10 mm	Press on the Document Cover with your hand when scanning.
/ 0.39") or curled documents.

„Repeated Errors Occur When You Send a Fax

Cause	Action
The telephone line condition or	Reduce the transmission start speed (See “TX START SPEED” on
connection condition is no good.	page 95). If there is a poor line or connection, reducing the transmission
	start speed may correct the error.

Telephone Problems

„ Cannot Dial

Cause	Action
The telephone line is not correctly	Check that the telephone line is correctly connected (Refer to the Easy
connected.	Setup Instructions).
The telephone line type is not set	Make sure the machine is set for the correct telephone line type (See
correctly.	“Setting the Telephone Line Type” on page 62).

„Telephone Disconnects During a Call

Cause	Action
The power cord, the telephone line,	Check that the power cord, the telephone line, and the telephone (or
or the telephone (or another external	another external device such as an answering machine or a computer
device such as an answering	modem) are connected securely.
machine or a computer modem) is
not connected securely.

Problems Scanning

„Scanner Won't Work

Cause	Action
The machine is not recognized by	Restart the computer.
the computer.	This may enable the computer to recognize the machine.

„ScanGear MP Won't Start

Cause	Action
Scanner driver (ScanGear MP) not	Set the Setup CD-ROM and install the software.
installed.

Chapter 9 Troubleshooting 141