Emergency Response Notification for Phone Application
Whenyou open thePhone application on your Cisco Cius for the first time, the Emergency Response
Notificationdialog alerts you that your ability to dial emergency numbers may be hindered because you are
usinga VoIP network.
Thisdialog requires that you checkthe “I acknowledge this information” check box and tap OKin order to
dismissthe dialog. After the initial acceptance, the dialog will reappear only if you perform a factory reset of
yourdevice or the system administrator performs a remote wipe of your device.
Thetext of the Emergency Response Notification dialog for the Phone application follows here:
Dialingemergency numbers (for example, 911 or 112) may not work on an enterprise-class IP telephony
networklike that used for Cisco Cius. Correct location information may not be passed on to emergency
responders.Your network administrator can advise you about the capabilities of your network, including the
dialingsequence that you will need to use when on or off the enterprise premises.
Emergency Response Notification for VPN Networks
Wheneveryou choose to connect to an existing VPN network or choose the option to Add a New VPN
Connection,a dialog displaysto warn aboutthe potentialdisruption of emergency response numbers. You
canproceed to the VPN connection step by pressing OK. You can dismiss the dialog and cancel the connection
bypressing the Backbutton on your device.
Thetext ofthe EmergencyResponse Notification dialog for VPN networks follows here:
CAUTION- Emergency response numbers (for example, 911 or 112) may not work on software telephony
clients.Your exact location and the appropriate emergency response agency may not be easily identified.
Somecountries restrict use ofVoIP software via VPN over the Internet, including: UAE, Saudi Arabia,
Pakistan,Lebanon, Jordan, Egypt,Oman, Qatar, Yemen, Algeria, and Kuwait.
External Devices
Ciscorecommends using good-quality external devices (such as headsets) that are shielded against unwanted
radiofrequency (RF) and audiofrequency (AF) signals.
Dependingon thequality of thesedevices and their proximity to otherdevices such asmobile phones or
two-wayradios, some audio noise may still occur. In these cases, Cisco recommends that you take one or
moreof theseactions:
• Move the external device away from the source of the RF or AF signals.
• Route the external device cables away from the source of the RF or AF signals.
• Use shielded cables for the external device, or use cables with a better shield and connector.
• Shorten the length of the external device cable.
• Apply ferrites or other such devices on the cables for the external device.
Ciscocannot guarantee the performance of the system because Cisco has no control over the quality of external
devices,cables, and connectors. The system will perform adequately when suitable devices are attached using
good-qualitycables and connectors.
Cisco Cius User Guide, Release 9.2(3)
140 OL-26946-01
Product Safety Security Accessibility and Related Information
Emergency Response Notification for Phone Application