Cisco Systems CiscoCius Emergency Response Notification for Phone Application, External Devices

Product Safety Security Accessibility and Related Information

Emergency Response Notification for Phone Application

Emergency Response Notification for Phone Application

When you open the Phone application on your Cisco Cius for the first time, the Emergency Response Notification dialog alerts you that your ability to dial emergency numbers may be hindered because you are using a VoIP network.

This dialog requires that you check the “I acknowledge this information” check box and tap OK in order to dismiss the dialog. After the initial acceptance, the dialog will reappear only if you perform a factory reset of your device or the system administrator performs a remote wipe of your device.

The text of the Emergency Response Notification dialog for the Phone application follows here:

Dialing emergency numbers (for example, 911 or 112) may not work on an enterprise-class IP telephony network like that used for Cisco Cius. Correct location information may not be passed on to emergency responders. Your network administrator can advise you about the capabilities of your network, including the dialing sequence that you will need to use when on or off the enterprise premises.

Emergency Response Notification for VPN Networks

Whenever you choose to connect to an existing VPN network or choose the option to Add a New VPN Connection, a dialog displays to warn about the potential disruption of emergency response numbers. You can proceed to the VPN connection step by pressing OK. You can dismiss the dialog and cancel the connection by pressing the Back button on your device.

The text of the Emergency Response Notification dialog for VPN networks follows here:

CAUTION - Emergency response numbers (for example, 911 or 112) may not work on software telephony clients. Your exact location and the appropriate emergency response agency may not be easily identified. Some countries restrict use of VoIP software via VPN over the Internet, including: UAE, Saudi Arabia, Pakistan, Lebanon, Jordan, Egypt, Oman, Qatar, Yemen, Algeria, and Kuwait.

External Devices

Cisco recommends using good-quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals.

Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions:

•Move the external device away from the source of the RF or AF signals.

•Route the external device cables away from the source of the RF or AF signals.

•Use shielded cables for the external device, or use cables with a better shield and connector.

•Shorten the length of the external device cable.

•Apply ferrites or other such devices on the cables for the external device.

Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good-quality cables and connectors.

	Cisco Cius User Guide, Release 9.2(3)
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