Phone, on page 35
Wireless& Networks, on page 24
The chat application will not sign in
Problem The chat applicationwill not automatically sign in to your account.
Possible Cause The connection to the Cisco Unified Presence or WebExConnect server is not available.
Solution Check to make sure that you are connectedto a network.
Related Topics
Chat, on page72
The Presence service is unavailable
Problem Youare not receiving status notifications, and availability is not displayed in applications that support
thePresence service.
Possible Cause The Chat application is not running.
Solution Launch the Chat application and sign in.
Meetings do not appear in the WebEx application
Problem Some of your meetings do not appear in the WebExapplication.
Possible Cause TheChat application is not running. If a WebEx meeting invitation was forwarded to you,
ratherthan sent to you directly, it will appear in your Calendar application, but not in your WebEx
application.
Solution Ask the meeting host to edit the meetingand add you as a participant.
Possible Cause Youhave not registered an account with the WebEx site where the meeting is hosted, or
youhave not signed in to the Cisco WebEx Meetings application with that account.
Solution Registeran account with the WebEx site where the meeting is hosted, or sign in to the Cisco WebEx
Meetingsapplication with thataccount.
Related Topics
Calendar, on page 82
CiscoWebEx Meetings, on page 92
Cannot connect to a wireless network
Problem Youcannot connect your Cisco Cius to a wireless network.
Cisco Cius User Guide, Release 9.2(3)
OL-26946-01 149
FAQs and Troubleshooting
The chat application will not sign in