Applications

Hold

Hold

Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls are put on hold.

Put a Call on Hold

Procedure

Step 1

Tap the Hold icon on the call control bar.

Step 2 Tap the Hold icon on the call history to resume the call.

Put a Call on Hold by Answering a New Call

If you are already on a call and receive a new call, answering the new call puts the first call on hold automatically.

Line Status

The following image shows a line status icon.

Figure 23: Line Status

Line status is displayed to the left of your name at the top left of the phone application.

Call connected

Outgoing call ringing

Call on hold

Call on hold remotely

Call forward on

On hook

Incoming call

Cisco Cius User Guide, Release 9.2(3)

OL-26946-01

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Cisco Systems CiscoCius manual Line Status, Put a Call on Hold by Answering a New Call