CHAPTER 7

FAQs and Troubleshooting
Thischapter provides answers to frequentlyasked questions and tips fortroubleshooting your Cisco Cius.
•FrequentlyAsked Questions, page 147
•TroubleshootingTips, page 148

Frequently Asked Questions

MyCius won’t turn on. What do I do?
Q.
Ifthe battery was completely discharged, you may have to plug in your Cius and wait 5 or 10 minutes
beforeyou can turnit on.
A.
Whycan’t I see all of my applications in the Applications menu?
Q.
TheApplications menu can display only 45 applications. Try scrolling up or down to see more applications.
Ifyou stilldon’t see your application, try using theSearch applicationto search for it.
A.
Ihave entered my credentials for an application and it won’t sign me in. Why?
Q.
Someapplications won’t tell you if you have entered your password incorrectly. Try reentering your
credentials.Check the Show Password option if it available, so that you can see your password as you are
typingit.
A.
Idownloaded a file.Where did it go?
Q.
Tosee your downloaded files, in the Browser application:
A.
1
Pressthe Menu key .
2TapMore.
3TapDownloads.
Howdo I perform a factory reset?
Q.
Cisco Cius User Guide, Release 9.2(3)
OL-26946-01 147