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Cisco MGX 8800/8900 Series Hardware Installation Guide
Releases 2 - 5.2, Part Number OL-4545-01, Rev. H0, May 2006
Chapter3 Preparing for Installation
Verifying Contents
If any damage or other signs of mishandling are evident, inform both the local freight carrier a nd Cisco
before unpacking. Your freight carrier can provide you with the procedures necessary to file a claim
for damages.
Step2 Carefully open the box.
Step3 Remove all packing material.
Step4 Remove the chassis from the box.
Step5 Carefully open the additional boxes, remove the packing material, and remove the contents.
Step6 Open the accessory kits and boxes that contain the cables, management software, and so forth. Do not
use a knife to open these boxes.
Verifying Contents
To verify that your shipment is complete, make sure that you received everything on your packing list,
and then compare your packing list to your order.
If any items are missing or if you need additional information, contact the Cisco Technical Assistance
Center (TAC) at one of the following:
•800/553-2447
•408/526-7209
•tac@cisco.com
Inspecting for Damage
After you verify that all of the equipment is included, carefully examine the assemblies, cards, modules,
and cables for any damage resulting from shipping. If you suspect any damage from shipping, contact
your local freight carrier for procedures on damag e claims.
If you observe any physical defects in the items you ordered, obtain standard warranty service by
delivering the defective part, accompanied by a copy of the dated proof-of-pur chase, to the
CiscoSystems Corporate Service Center or an authorized Cisco Systems service center during the
applicable warranty period. Contact the Cisco TAC for the location of your nearest service center.
Note Before proceeding with the installation, verify that all of the ordered parts are present and in good
condition. Keep a record of the parts and serial numbers. If any parts are missing or damaged, contact
your sales representative.