Maintaining Your A1500, Cleaning the Document Scanner | Compaq

Maintaining Your A1500

Cleaning the Document Scanner

For best quality faxes and scans, you may occasionally need to clean some internal parts of the machine, such as the:

•white roller

•scanning glass

If these parts are dirty, documents scanned or sent to another fax machine will not be clear.

To clean the internal parts of the A1500:

1.Unplug the power cord from the electrical outlet or the rear of the machine.

2.Open the control panel.

Opening the control panel

3.Disassemble the white roller as follows:

Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them.

Pull the bushing slightly out, and rotate the bushing until it reaches the slot. Then pull the roller up.

4.Wipe the roller surface with a soft cloth dampened with water.

5.Wipe the scanner glass surface with a soft cloth dampened with water. Dry with a soft tissue.

6.After re-assembly, it is recommended that you re-calibrate the scanner. See “Calibrating the Scanner” in the Common Procedures chapter for more information.

Removing the white roller

Cleaning the Cartridge Carrier

If the ink cartridge is not printing from some nozzles as indicated on the test page, the cartridge carrier contacts may need cleaning. See “Cleaning Print Cartridges” in the Common Procedures chapter for more information.

1.Lift the control panel by pulling toward you on the edge nearest the LCD panel.

2.Lift the cartridge access door.

3.Unplug the power cord from the electrical outlet or from the rear of the machine.

4.Remove the ink cartridges.

5.Use a clean dry cloth or tissue to clean the print cartridge contacts inside of the machine.

6.Replace the ink cartridges.

7.Plug in the power cord.

Replacing the Document Separator Pad

If documents continually feed more than one page at a time through the scanner assembly, you may need to replace the document separator pad. Contact Customer Service via the Compaq web site at www.compaq.com for more information.

The life of the automatic document feed rubber varies with use. It is unlikely you will ever need to replace this pad.

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Compaq warranty Maintaining Your A1500, Cleaning the Document Scanner, Cleaning the Cartridge Carrier

Contents

Page Page Contents Page Text Conventions in This Guide Using This GuideSpecial Messages Locating HelpPage Getting Started Box ContentsUnpack the Box Purchase Separately Choose a Location for the A1500 Set Up the Document TraysPrepare the A1500 for Use Document Exit Tray Install the Ink Cartridges Connect the AC Power Cord Check Phone Line Connect the Telephone Line Cord Connect the USB Printer Cable Load PaperPage System Requirements Compaq A1500 Software InstallationDescription of Programs and Drivers Click Start Run Installing the Software Control Panel Features Compaq A1500 Controls and FeaturesControl Locations and Functions Control Panel Rear View Rear View Features Using the A1500 Monitor Program Common Procedures Setting the Date and Time Changing Default SettingsSetting the Date and Time using the Settings Utility Setting the Date and Time using the A1500 Printing Reports Changing Print Cartridges using the A1500 Changing Print Cartridges using your ComputerClick the Install/Change Cartridges button Changing Print Cartridges Aligning Print Cartridges Aligning Print Cartridges using the ComputerAligning Print Cartridges using the A1500 Cleaning the Cartridges using the Computer Cleaning Print CartridgesCleaning the Cartridges using the A1500 A1500 All-In-One Compaq A1500 Control Program Wiping the Print Nozzles Installing and Using the Photo CartridgeChecking the Cartridge Cleaning Printout Printing on Envelopes Loading Different Sized Paper Inserting an envelope Calibrating the Scanner Menu Options Description Front Control Panel Setup ButtonSetup Button Accessing the Settings Utility Using the Compaq A1500 Settings UtilitySettings Utility Overview Fax Settings Print Settings Advanced Fax Settings Speed Send Groups Speed Send SettingsSpeed Send Addresses Copy Settings Scan To Menu Scan SettingsScan To User Folder Scan To Email Control Form Settings Page Control Form Using a Control FormOverview Printing a Control From Using the Control Form to Fax Using the Control Form to CopyUsing the Control Form to Scan Printing a Document PrintingChanging the Printer Properties Job Finishing Document/Quality PaperAdvanced Status About OptionsCartridges Page Faxing Sending a Fax Using the Control PanelPreparing Documents for Faxing Loading the Documents Advanced Fax Features Advanced Faxing Features Speed Sending Faxes as Email Speed SendingOn Hook Dialing OHD Redial Confirming TransmissionAutomatic Redial Receiving a Fax Canceling Fax Forwarding Fax Forwarding using the Settings UtilityFax Forwarding Fax Forwarding with the Control Panel Disabled Using the Compaq Control Form to FaxDetermining the Fax Forward Mode Copying Advanced Copy Features Advanced Copy Features Scanning Overview ScanningPreparing Documents for Scanning Scanning Scanning with the Compaq Control Form Scan to ApplicationsScanning with the Computer Menu Options Advanced Scan FeaturesAdvanced Scanning Page Cleaning the Cartridge Carrier Cleaning the Document ScannerMaintaining Your A1500 Replacing the Document Separator PadPage Sharing a Telephone Line with Other Devices Alternate SetupsUsing the A1500 Extension Feature Devices and Connections Connecting and Configuring Equipment A1500 and Telephone optional A1500 Fax Receive Mode SelectionsA1500 Answering Machine and Telephone A1500 Computer Modem Internal or External and Telephone A1500, Computer Modem, Answering Machine, and Telephone Clearing Document and Paper Jams Basic TroubleshootingClearing a Document Jam Clearing a Paper Jam General Error Messages Error Messages Document OUT, Please Wait Fax Messages Copy Messages Scan Messages Control Form Messages SYMPTOM/MESSAGE Cause Symptom Solution Correcting ProblemsFax Problems Print Quality Problems Symptom Printing and Copying Problems Paper Feeding Problems Scanning and Copying Problems Federal Communication Commission Notice Regulatory and Safety Notices Power Cords SafetyEuropean Union Notice Regulations Governing the Use of Modems Canadian Regulations Governing the Use of Modems General Precautions for Compaq ProductsTelephone Consumer Protection Act Page Page Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7