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 | Print Quality Problems | 
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| Symptom | Solution | 
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| Light or blurred characters | • The print cartridge may be running out of ink. | 
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 | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
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 | • Make sure you are using the correct type of paper. | 
| Smudged or dark characters | • Make sure you are using the correct type of paper. | 
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 | • The paper should be straight and without wrinkles. | 
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 | • Let the ink dry for a moment before handling the document. | 
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 | • Adjust the Print Quality settings. | 
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 | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
| Characters with white lines | • The print cartridge may be running low on ink. | 
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 | • Remove and reinstall the print cartridge. | 
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 | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
| Color print quality is poor. | • Make sure you are using the correct type of paper. | 
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 | • Adjust the Print Quality settings. | 
| Characters are improperly formed or not | • The media is loaded incorrectly or is an unsupported size or type. Try feeding one | 
| aligned correctly. | sheet at a time. | 
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 | • Make sure you do not have  | 
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 | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
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 | • The print cartridge may need to be aligned. See “Aligning Print Cartridges” section. | 
| Vertical straight lines in tables, borders and | • The print cartridge may need to be aligned. See “Aligning Print Cartridges” section. | 
| graphs are not smooth. | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
| Solid black areas on transparencies contain | • Try changing the fill pattern in your application software. | 
| white streaks. | 
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| Printed color does not match screen color. | • The color print cartridge has run out of one or more ink colors. Install a new color ink | 
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 | cartridge. | 
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 | • The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. | 
| Documents are printing black and white | • The print settings may be incorrect. | 
| instead of color. | 
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| Printer pauses frequently during a print job | • If your printer pauses frequently (every two or three lines) during a print job and the | 
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 | printed pages have alternating bands of light and dark print, choose Enable Buffer | 
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 | Mode from the Options tab. | 
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 | 1. From the printer's Control Program, click the Options tab. | 
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 | 2. Choose the Enable Buffer Mode option. | 
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