Status Monitor
Others tab
The Others tab shows the following for a USB- connected printer:
•Controls for printing a test card. The printer will create one test card, using the internal test pattern.
•A control for saving a command log. Your service provider might ask you to save a command log as part of troubleshooting.
•Controls for selecting a firmware file and sending it to the printer. Only update printer firmware when your service provider recommends it.
For both
•Version information for the Status Monitor.
Status monitor messages
The following messages appear on the Status Monitor Status tab. See “Printer Status tab”
on page 26.
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| Error Code |
| Displayed Message |
| Solution |
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| No Printer is found. |
| • | Make sure that the host PC and the printers are |
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| connected properly with a USB cable. |
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| • Make sure that the printer is switched on. |
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| 0102D000 |
| There is no card. Please supply cards. |
| 1 | Load cards as described in “Load cards” on |
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| page 8. |
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| 2 | Close or replace the card hopper securely. |
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| 0102D100 |
| Printer door is opened. Please close the |
| 1 | Close the printer door. |
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| door and initialize the printer by pressing |
| 2 | Press RESET and then ENTER to initialize the |
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| RESET and ENTER button. |
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| 0102D600 |
| Ink Ribbon Cassette or Retransfer Film |
| 1 | Load the Ink Ribbon Cassette or Retransfer |
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| Cassette is not set. |
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| Film Cassette and then close the printer door. |
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| 2 | Press RESET and then ENTER to initialize the |
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| printer. |
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| 0102D700 |
| Cleaning Unit is not set. |
| 1 | Install the Cleaning Unit and then close the card |
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| hopper. |
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| 2 | Press RESET and then ENTER to initialize the |
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| printer. |
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| 01039000 |
| Feed Jam happens. Please unset the |
| 1 | Switch off the printer power. |
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| card tray and remove the card after |
| 2 | See “Hopper jam” on page 52 to remove the |
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| turning off the printer power. |
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| card. |
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| 3 | Switch on the printer power. |
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RP90 Plus E and RL90 User Guide | 31 |
