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Printer error recovery
Printer error recovery
The printer’s LCD panel background color changes to red when the printer has an error. The LCD panel displays text that describes the error.
Hopper jam
If a card jams in the card hopper section, “Jam (Hopper)” is displayed on the LCD panel. To remove the jammed card:
1Pull the card hopper out and
lift it slightly to remove it.
2 Remove the jammed cards:
— If you can reach the jammed card, pull it out.
—If you cannot reach the jammed card:
— Pull the cleaning roller module out slightly.
—Turn the knob on the
cleaning roller module clockwise to drop the jammed card. Remove the fallen card.
— Push the cleaning roller module back into position.
3Replace and close the card
hopper.
4 Press the RESET and then the ENTER key to initialize the printer.
52 | RP90 Plus E and RL90 User Guide |