Printer error recovery

Mending broken ink ribbon or retransfer film

If the ink ribbon or retransfer film breaks, “Media Broken” is displayed on the LCD panel. Broken ink ribbon is shown in the following example; repairing broken retransfer film uses the same steps.

1Slide the door latch to the right and open the printer door.

2Remove the cartridge by pressing the cartridge eject button.

3Trim the ends of the broken

portions evenly.

4Do not remove the used ink ribbon or film from the take-up

spool.

5 Align the ends of the broken media evenly and apply tape to secure.

6 Turn the take-up spool clockwise until the mended portion is wound onto the spool two or three turns.

7Reinstall the cartridge into the printer until it clicks into

position.

8 Close printer door.

9Initialize the ribbon or film as described in “Initialize the ink

ribbon” on page 16 or “Initialize the retransfer film” on page 17.

RP90 Plus E and RL90 User Guide

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Image 61
Datacard Group RL90 Mending broken ink ribbon or retransfer film, Ribbon on page 16 or Initialize the retransfer film on