Datacard Group RL90, RP90 manual Mending broken ink ribbon or retransfer film

			Printer error recovery
LCD Message	Possible Cause	Solution
Media Broken	The retransfer film is	1	Repair the retransfer film as described in
	broken.		“Mending broken ink ribbon or retransfer film”
			on page 55.
		2	Press RESET, and then ENTER to initialize the
			printer one ribbon panel.
Media Search	The printer is searching for	1	Press RESET, and then ENTER to reset the
	the retransfer film.		retransfer film.
		2	Call for service if the problem persists.
Media Run Out	The retransfer film has run	1	Replace with new roll of retransfer film.
	out.	2	Press RESET, and then ENTER to initialize the
			printer.
		3	Initialize the new roll of film as described in
			“Initialize the retransfer film” on page 17.
Ink Broken	The ink ribbon is broken.	1	Repair the ink ribbon as described in “Mending
			broken ink ribbon or retransfer film” on
			page 55.
		2	Press RESET, and then ENTER to initialize the
			printer.
Ink Search	The printer is searching for	1	Press RESET, and then ENTER to reset the ink
	the ink ribbon.		ribbon.
		2	Call for service if the problem persists.
Ink Run Out	The ink ribbon has run out.	1	Replace with a new roll of ink ribbon.
		2	Press RESET, and then ENTER to initialize the
			printer.
		3	Initialize the new ribbon as described in “Initialize
			the ink ribbon” on page 16.
Turn Over Unit	The card turnover device	Press RESET, and then ENTER to initialize the printer.
	has malfunctioned.	Call for service if the problem persists.
Heater Cam	Heat roller operation error.	1	Press RESET, and then ENTER to initialize the
			printer.
		2	Call for service if the problem persists.
No Card	1 There are no cards in	1	Load cards as described in “Load cards” on
	the card hopper.		page 8.
	2 The card hopper is	2	Close or replace the card hopper securely.
	open or has been
	removed.
Door Open	The printer door is open.	1	Close the printer door.
		2	Press RESET, and then ENTER to initialize the
			printer.

RP90 Plus E and RL90 User Guide 59