See the documentation supplied with the host adapter for information about the configuration utility.
bEnsure that the hard drive has been configured correctly for the RAID.
cExit the configuration utility and allow the system to boot to the operating system.
6Ensure that the required device drivers for your controller daughter card are installed and are configured correctly. See the operating system documentation for more information.
NOTICE: Do not perform the following step if you have a SAS RAID controller daughter card.
7If you have the
If the problem is resolved, reinstall the hard drive in the original bay. See "Installing a
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the
If the hard drive functioned properly in another bay but does not function in the original bay, the SAS backplane has a defective connector. See "Getting Help" on page 125.
8Check the cable connections inside the system:
a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
b Open the system. See "Opening and Closing the System" on page 46.
c Verify that the cable connections between SAS backplane(s) and the SAS daughter card are correct. See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on page 56.
d Verify that the SAS cables are securely seated in their connectors.
e Verify that the power connectors on the SAS backplane(s) are securely seated in their connectors. f Close the system. See "Opening and Closing the System" on page 46.
g Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 125.
Troubleshooting a SAS or SAS RAID Controller Daughter Card
NOTE: When troubleshooting a SAS or SAS RAID controller daughter card, also see the documentation for your operating system and the controller daughter card.
Problem
•Error message indicates a problem with the SAS or SAS RAID controller daughter card.
•SAS or SAS RAID controller daughter card performs incorrectly or not at all.
Troubleshooting Your System
