Running the System Diagnostics | Dell 1950 specification

Troubleshooting the System Battery	100
Troubleshooting Power Supplies	100
Troubleshooting System Cooling Problems	101
Troubleshooting a Fan	101
Troubleshooting System Memory	102
Troubleshooting an Optical Drive	103
Troubleshooting a Hard Drive	104
Troubleshooting a SAS or SAS RAID Controller Daughter Card	105
Troubleshooting Expansion Cards	107
Troubleshooting the Microprocessors	108

5 Running the System Diagnostics

Using Server Administrator Diagnostics	111
System Diagnostics Features	111
When to Use the System Diagnostics	111
Running the System Diagnostics	112
System Diagnostics Testing Options	112
Using the Custom Test Options	112
Selecting Devices for Testing	112
Selecting Diagnostics Options	113
Viewing Information and Results	113

6 Jumpers and Connectors

System Board Jumpers	115
Disabling a Forgotten Password	117
System Board Connectors	118
SAS/SATA Backplane Board Connectors	120
Expansion-Card Riser-Board Components and PCI Buses	122
SAS Sideplane Board Connectors	123

Contents 7

Image 7

Dell 1950 owner manual Running the System Diagnostics

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 1950 Systems September HH176 Contents Installing System Components General Memory Module Installation Guidelines Troubleshooting Your System Running the System Diagnostics 147 Other Information You May Need About Your System Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes About Your System Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages CPU # Vcore Processors are in a configuration System Bios has reported a Support the CPU Interrupt controller failure See Getting Help on System Bios has disabled See Troubleshooting System Removing LCD Status Messages Solving Problems Described by LCD Status Messages For jumper location System Messages Must be populated in sequential order System Memory on System detected and corrected a No action is required Faulty system board See Getting Help on System unable to process Remote Retry Remote Configuration Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Main Screen System Setup Options Main System Setup Program Screen Options are On with Console Redirection via COM2, and Off VT 100/VT 220 default CPU Information Screen Enabled without PXE Enabled with PXEIntegrated Devices Screen System Security Screen Using the System Password System and Setup Password FeaturesExit Screen Using the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup Module Installing System Components Inside the System Recommended Tools Removing and Replacing the Front Bezel Opening the System Opening and Closing the System Closing the System Removing a Cooling Fan Module Cooling Fan Modules Replacing a Cooling Fan Module System Board Cooling Shroud Cooling ShroudsRemoving the Plastic Fan Guide Replacing the Plastic Fan Guide System Board Cooling Shroud System board cooling shroud Memory Cooling Shroud Power Supplies Removing a Power Supply Replacing a Power Supply Removing a SAS Controller Daughter Card Removing the Power Supply BlankInstalling the Power Supply Blank SAS Controller Daughter Card Dimm SAS RAID SAS a SAS a RAID Battery Installing an Expansion Card Expansion Card Installation GuidelinesExpansion Cards Removing an Expansion Card Configuring the Boot Drive Configuring the Boot DeviceSystem Memory Non-Optimal Memory Configurations General Memory Module Installation GuidelinesMemory Sparing Support Memory Mirroring Support Installing Memory Modules Installing System Components Removing the Processor Activating the Integrated NIC TOEProcessors Removing Memory ModulesPage Installing System Components Installing a Processor RAC Card Installing a RAC Card Removing the RAC Card and Cables Removing the Optical Drive Tray Optical Drive Installing the Optical Drive Tray Before You Begin Hard DrivesRemoving a Drive Blank Installing a Hot-Plug Hard Drive Installing a Drive Blank Installing System Components Replacing a Hard-Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Page Removing an Expansion-Card Riser Expansion-Card Riser Backplane Board Installing an Expansion-Card RiserRemoving the Backplane Board Page Replace the backplane board Installing the Backplane BoardSideplane Board Removing the Sideplane Board System battery is a 3.0-volt V, coin-cell battery System BatteryInstalling the Sideplane Board Replacing the System Battery Installing System Components Removing the Control Panel Control Panel Assembly Installing the Control Panel Removing the System Board System Board Installing the System Board Installing System Components Start-Up Routine Safety First-For You and Your System Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsChecking the Equipment Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a USB Device Troubleshooting a Serial I/O Device Liquid spilled on the system Excessive humidity Troubleshooting a NICTroubleshooting a Wet System NIC cannot communicate with network System was dropped or damaged Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting the System Battery Troubleshooting a Fan Troubleshooting System Cooling Problems101 Troubleshooting System Memory 103 Troubleshooting an Optical Drive Troubleshooting a Hard Drive 105 Troubleshooting a SAS or SAS RAID Controller Daughter Card Action 107 Troubleshooting Expansion Cards Troubleshooting the Microprocessors 109 110 111 Using Server Administrator DiagnosticsSystem Diagnostics Features When to Use the System Diagnostics Selecting Devices for Testing Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Viewing Information and Results Selecting Diagnostics Options113 114 115 System Board Jumpers Pwrden 117 118 System Board Connectors 119 SAS/SATA Backplane Board Connectors 121 122 Expansion-CardRiser-Board Components and PCI Buses 123 SAS Sideplane Board Connectors 124 Technical Assistance Online Services125 Automated Order-Status Service AutoTech ServiceTechnical Support Service 127 Before You Call 129 130 Contacting Dell 131 Cayman Islands 132Brunei Canada North York, Ontario Costa Rica 133China Xiamen Colombia 134 Corporate 135France Paris Montpellier Website support.euro.dell.com Home and Small Business 136 Jamaica 137Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com Japan Kawasaki Website support.jp.dell.com 138Korea Seoul Macao 139Latin America Luxembourg Website support.euro.dell.com 140 141 142 Switzerland Geneva Website support.euro.dell.com 143Spain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com Trinidad/Tobago 144Taiwan Website support.ap.dell.com Thailand Website support.ap.dell.com Bracknell Website support.euro.dell.com 145Uruguay Virgin Islands 146A. Austin, Texas Business 147 Glossary DIN Deutsche Industrie Norm 148 149 150 151 System memory See RAM 152 153 154 155 Memory modules DIMMs sockets Diskette drives Index 157 Post Index 159 160