Dell 1950 - page 110

110 Troubleshooting Your System

Contents

Main Notes, Notices, and Cautions Contents 1 About Your System 2 Using the System Setup Program 3 Installing System Components Page 4 Troubleshooting Your System 5 Running the System Diagnostics 6 Jumpers and Connectors 7 Getting Help About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators NOTE: Page Page 14 Back-Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel. Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages 18 NOTE: Page Page Page Page Page Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Page Page Page Page Warning Messages Diagnostics Messages Alert Messages Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen Page 34 NOTE: CPU Information Screen 36 Integrated Devices Screen NOTE: System Security Screen NOTE: NOTE: NOTE: Exit Screen System and Setup Password Features Using the System Password Page Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Installing System Components Recommended Tools Inside the System Removing and Replacing the Front Bezel Opening and Closing the System Opening the System Closing the System Cooling Fan Modules Removing a Cooling Fan Module Replacing a Cooling Fan Module Removing the Plastic Fan Guide Replacing the Plastic Fan Guide Cooling Shrouds System Board Cooling Shroud Page Memory Cooling Shroud Power Supplies Removing a Power Supp ly Replacing a Power Supply Removing the Power Supply Blank Installing the Power Supply Blank SAS Controller Daughter Card Removing a SAS Controller Daughter Card Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card Page Page Page RAID Battery Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Removing an Expansio n Card Configuring the Boot Device Configuring the Boot Drive System Memory General Memory Module Installation Guidelines Non-Optimal Memory Configurations Memory Sparing Support Memory Mirroring Support Installing Memory Modu les Page Removing Memory Modules Activating the Integrated NIC TOE Processors Removing the Processor Page Page Installing a Processor RAC Card Installing a RAC Card Removing the RAC Card and Cables Optical Drive Removing the Optical Drive Tray Installing the Optical Drive Tray Hard Drives Before You Begin Removing a Drive Blank Installing a Drive Blank Installing a Hot-Plug Hard Drive Page Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive Carrier Installing a SATA Hard Drive Into a SATA Drive Carrier Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier Page Expansion-Card Riser Removing an Expansion-Card Riser Installing an Expansion-Card Riser Backplane Board Removing the Backplane Board Page Installing the Backplane Board Sideplane Board Removing the Sideplane Board Installing the Sideplane Board System Battery Replacing the System Battery Page Control Panel Assembly Removing the Control Panel Installing the Control Panel System Board Removing the System Board Installing the System Board Page Troubleshooting Your System Safety FirstFor You and Your System Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Troubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card Page Troubleshooting Expansion Cards Troubleshooting the Microprocessors Page Page Running the System Diagnostics Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Page Jumpers and Connectors System Board Jumpers Page Disabling a Forgotten Password 11 8 System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of system board connectors. NOTE: SAS/SATA Backplane Board Connectors Page Expansion-Card Riser-Board Components and PCI Buses Page Page Getting Help Technical Assistance Online Services AutoTech Service Automated Order-S tatus Service Technical Support Service Dell Enterprise Training and Certification Problems With Your Order Product Inform ation Returning Items for Warranty Repair or Credit Before You Call Page Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 146 and Projectors Glossary Page Page Page Page Page Page Page Index A B C D E F G H I M N O P R S T U V W Z