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1950
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Troubleshooting
Install
Error codes
Password
VT 100/VT 220 default
Hard-Drive Indicator Codes
Connecting External Devices
Configuring the Boot Device
Running the System Diagnostics
System Setup Options
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Index
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Contents
Dell PowerEdge 1950 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
September HH176
Contents
Installing System Components
General Memory Module Installation Guidelines
Troubleshooting Your System
Running the System Diagnostics
147
About Your System
Other Information You May Need
Accessing System Features During Startup
Front-Panel Features and Indicators
Hard-Drive Indicator Codes
About Your System
Back-Panel Features and Indicators
Power Indicator Codes
Connecting External Devices
NIC Indicator Codes
LCD Status Messages
CPU # Vcore
Processors are in a configuration
System Bios has reported a
Support the CPU
Interrupt controller failure See Getting Help on
System Bios has disabled See Troubleshooting System
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
System Messages
For jumper location
Must be populated in sequential order System Memory on
System detected and corrected a No action is required
Faulty system board See Getting Help on
System unable to process Remote Retry Remote Configuration
Diagnostics Messages
Alert Messages
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
Main System Setup Program Screen
VT 100/VT 220 default
Options are On with Console Redirection via COM2, and Off
CPU Information Screen
Enabled without PXE
Enabled with PXE
Integrated Devices Screen
System Security Screen
Using the System Password
System and Setup Password Features
Exit Screen
Using the System Setup Program
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
See Disabling a Forgotten Password on
Entering the BMC Setup Module
BMC Setup Module Options
Installing System Components
Recommended Tools
Inside the System
Removing and Replacing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
Cooling Fan Modules
Removing a Cooling Fan Module
Replacing a Cooling Fan Module
Cooling Shrouds
Removing the Plastic Fan Guide
Replacing the Plastic Fan Guide
System Board Cooling Shroud
System Board Cooling Shroud System board cooling shroud
Memory Cooling Shroud
Power Supplies
Removing a Power Supply
Replacing a Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
SAS Controller Daughter Card
Removing a SAS Controller Daughter Card
Dimm SAS RAID
SAS a
SAS a
RAID Battery
Installing an Expansion Card
Expansion Card Installation Guidelines
Expansion Cards
Removing an Expansion Card
Configuring the Boot Drive
Configuring the Boot Device
System Memory
Non-Optimal Memory Configurations
General Memory Module Installation Guidelines
Memory Sparing Support
Installing Memory Modules
Memory Mirroring Support
Installing System Components
Activating the Integrated NIC TOE
Processors
Removing Memory Modules
Removing the Processor
Page
Installing System Components
Installing a Processor
Installing a RAC Card
RAC Card
Removing the RAC Card and Cables
Optical Drive
Removing the Optical Drive Tray
Installing the Optical Drive Tray
Before You Begin
Hard Drives
Removing a Drive Blank
Installing a Drive Blank
Installing a Hot-Plug Hard Drive
Installing System Components
Replacing a Hard-Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Sata Hard Drive Into a Sata Drive Carrier
Installing System Components
Page
Expansion-Card Riser
Removing an Expansion-Card Riser
Backplane Board
Installing an Expansion-Card Riser
Removing the Backplane Board
Page
Installing the Backplane Board
Sideplane Board
Removing the Sideplane Board
Replace the backplane board
System Battery
Installing the Sideplane Board
Replacing the System Battery
System battery is a 3.0-volt V, coin-cell battery
Installing System Components
Control Panel Assembly
Removing the Control Panel
Installing the Control Panel
System Board
Removing the System Board
Installing the System Board
Installing System Components
Safety First-For You and Your System
Start-Up Routine
Troubleshooting External Connections
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
Troubleshooting the Keyboard
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Troubleshooting Basic I/O Functions
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Wet System
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
Troubleshooting a Damaged System
System was dropped or damaged
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling Problems
101
Troubleshooting System Memory
Troubleshooting an Optical Drive
103
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller Daughter Card
105
Action
Troubleshooting Expansion Cards
107
Troubleshooting the Microprocessors
109
110
Using Server Administrator Diagnostics
System Diagnostics Features
When to Use the System Diagnostics
111
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Viewing Information and Results
Selecting Diagnostics Options
113
114
System Board Jumpers
115
Pwrden
117
System Board Connectors
118
119
SAS/SATA Backplane Board Connectors
121
Expansion-CardRiser-Board Components and PCI Buses
122
SAS Sideplane Board Connectors
123
124
Technical Assistance
Online Services
125
Automated Order-Status Service
AutoTech Service
Technical Support Service
127
Before You Call
129
Contacting Dell
130
131
132
Brunei
Canada North York, Ontario
Cayman Islands
133
China Xiamen
Colombia
Costa Rica
134
135
France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Corporate
136
137
Ireland Cherrywood Website support.euro.dell.com
Italy Milan Website support.euro.dell.com
Jamaica
Japan Kawasaki Website support.jp.dell.com
138
Korea Seoul
139
Latin America
Luxembourg Website support.euro.dell.com
Macao
140
141
142
143
Spain Madrid Website support.euro.dell.com
Sweden Upplands Vasby Website support.euro.dell.com
Switzerland Geneva Website support.euro.dell.com
144
Taiwan Website support.ap.dell.com
Thailand Website support.ap.dell.com
Trinidad/Tobago
Bracknell Website support.euro.dell.com
145
Uruguay
146
A. Austin, Texas
Business
Virgin Islands
Glossary
147
148
DIN Deutsche Industrie Norm
149
150
151
152
System memory See RAM
153
154
Memory modules DIMMs sockets Diskette drives
155
Index
Post
157
Index
159
160
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