Operator’s Guide 113

 

TROUBLESHOOTING CHART, CONTINUED

 

 

 

 

 

 

 

Print Quality

 

 

 

 

 

 

 

 

 

 

 

No Printout

1.

No Ribbon Cartridge, or

1.

Re-install ribbon cartridge

 

 

 

Cartridge Not Installed

 

(Page 100).

 

 

 

Properly

 

 

 

 

2.

Ribbon Twisted

2.

Check ribbon.

 

 

 

 

 

 

 

Characters Too Light

1.

Printhead Gap Too Wide

1.

Adjust printhead gap (Page

 

 

2.

Ribbon Worn Out

 

27).

 

 

 

 

 

 

 

 

2.

Replace ribbon (Page 100).

 

 

 

 

 

 

 

Fading Print

1.

Worn Out Ribbon

1.

Replace ribbon (Page 100).

 

 

2.

Ribbon Not Advancing,

2.

Re-install or replace ribbon

 

 

 

or Motor or Electronics

 

(Page 100). If problem

 

 

 

Failure

 

persists, call for service.

 

 

 

 

 

Characters are OK, Then

Electronics Failure

Call for service.

 

Begin to Break Up

 

 

 

 

 

(Carriage May Hit

 

 

 

 

 

Bumper)

 

 

 

 

 

 

 

 

 

 

 

Smudging

1.

Printheads Too Close to

1.

Re-adjust printhead gap (Page

 

 

 

Paper

 

27).

 

 

2.

Worn Ribbon and/or

2.

Examine. If necessary,

 

 

 

Ribbon Guides

 

replace ribbon cartridge (Page

 

 

3.

Printhead Blend Needs

 

100).

 

 

 

 

 

 

 

Adjusting

3.

Call for service.

 

 

 

 

 

Bottom Half of

Forms Compressor Not On

Check that forms compressor is

 

Characters Missing

Alignment Tabs

properly positioned over right and

 

 

 

 

left alignment tabs.

 

 

 

 

 

 

Page 133
Image 133
Epson 4100 manual Print Quality