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108 Troubleshooting
TROUBLESHOOTING
Today's computers, printers, and other electronic equipment are, by and large, more reliable than those of just a few years ago. But still troubles occur.
If you have trouble with your printer, expect the best, not the worst, because most times the solution to the problem is quite simple.
The following table outlines most minor and major problems along with recommended solutions. If you need additional assistance, though, please call our customer service
Use the following questions to begin to identify the problem with the printer:
1.If the printer is not doing anything, is it on line, turned on, plugged in?
If no power, also check fuses (Page 107) and the wall receptacle. If the POWER indicator is not lit, see "Switch Panel" (Page 127) in the troubleshooting chart.
2.Is the ON LINE indicator lit?
If not, run the
3.Are there any beeps?
If so, see "Beeps" (Page 119).
4.Are there any printed messages?