Operator’s Guide 115

 

TROUBLESHOOTING CHART, CONTINUED

 

 

 

 

 

 

 

Problem

 

Probable Cause

 

Solution

 

 

 

 

 

 

Print Positioning, continued

 

 

 

 

 

 

 

Blank Lines Between

Printer and Host Both

In configuration menu, change

 

Every Line of Print

Supplying Line Feeds

"LF on CR" from "On" to "Off".

 

 

 

 

 

 

 

Prints Across Horizontal

1.

Wrong Configuration

1.

In configuration menu, change

 

Perforation

 

Setting

 

"Skip Perf" from "Off" to "On".

 

 

2.

Host Changing Forms

2.

Check print driver settings of

 

 

 

Settings

 

host software. If necessary,

 

 

 

 

 

use hex dump mode (Page

 

 

 

 

 

132) to check control codes

 

 

 

 

 

sent by host.

 

 

 

 

 

Prints Across Left

Paper Too Far to the Right

The left tractor should be

 

Vertical Perforation

 

 

positioned at the far left stop.

 

 

 

 

 

Prints Across Right

Normal

Form, column, and margin widths

 

Vertical Perforation

 

 

are controlled by the host

 

 

 

 

software. Unformatted text prints

 

 

 

 

a full carriage-width line.*

 

Paper Problems (Positioning, Feeding, Paper Out, Jamming)

 

 

 

 

 

 

 

PAPER Lit

1.

Left Tractor Too Far to

1.

Move the left tractor to the far

 

(With Paper Installed)

 

Right

 

left so that paper covers the

 

 

 

 

paper out sensor.

 

 

 

 

 

 

 

2.

Paper Out Sensor Lever

2.

Call for service.

 

 

 

Needs Adjusting

 

 

 

 

3.

Bad Paper Out Sensor

3.

Call for service.

 

 

 

or Electronics Failure

 

 

 

 

 

 

 

PAPER Flashing

Paper Jam

Clear Jam.

 

 

 

 

 

 

*Avoid printing directly on the platen.

Page 135
Image 135
Epson 4100 manual Paper Problems Positioning, Feeding, Paper Out, Jamming