Operator’s Guide 111

 

TROUBLESHOOTING CHART

 

 

 

 

 

 

 

 

 

Problem

 

Probable Cause

 

Solution

 

 

 

 

 

 

 

BEEPs

 

 

 

 

 

 

 

 

 

 

 

Four-Second

1.

Paper Out

1.

Install paper (Page 21).

 

BEEEEEEEEP With

2.

Left Tractor Too Far to

2.

Move the left tractor to the far

 

PAPER OUT Lit

 

 

Right

 

left so that paper covers the

 

 

 

 

 

 

 

 

 

paper out sensor.

 

 

3.

Bad Paper Out Sensor

3.

Call for service.

 

 

 

 

 

Beep-BEEP-Beep-

Paper Jam

Clear jam.

 

BEEP-Beep-BEEP

 

 

 

 

 

(Three High-Low Beeps)

 

 

 

 

 

With PAPER OUT

 

 

 

 

 

Flashing

 

 

 

 

 

 

 

 

 

 

Endless BEEP-BEEP-

Long Intermittent String of

1.

Check printer's "Set Serial

 

BEEP-BEEP-BEEP etc.*

Bad Serial Data

 

Options" in configuration menu

 

 

 

 

 

against those of host.

 

 

 

 

2. Check data from host using

 

 

 

 

 

hex dump mode (Page 132).

 

 

 

 

3.

Call for service.

 

 

 

 

 

1 Short followed by

Recoverable Memory Error:

If problem persists, call for

 

4 Short-Long Beeps:

 

 

service.

 

SSSSS

ROM Checksum Error

 

 

 

SSSSL

EEPROM Error

 

 

 

SSSLS

Bad ROM

 

 

 

 

 

 

 

5 Long Beeps (LLLLL)

Nonrecoverable Error

Press ON LINE to solicit specific

 

 

 

 

beep patterns, if any. Record

 

 

 

 

beep pattern; see list that follows.

 

 

 

 

Cycle printer off/on to reset.

 

 

 

 

 

 

*Turn off printer to stop beeping.

Page 131
Image 131
Epson 4100 manual Troubleshooting Chart, Problem Probable Cause Solution BEEPs