116 Troubleshooting

TROUBLESHOOTING CHART, CONTINUED

Problem

Probable Cause

 

Solution

 

 

 

Paper Problems (Positioning, Feeding, Paper Out, Jamming), continued

 

 

 

Paper Does not Feed

Host Not Sending Line

In configuration mode, under "Set

When Printing

Feeds with Carriage

Forms Options" set "LF on CR" to

 

Returns

"On".

 

 

 

Paper Does not Feed

Switch Panel or Electronics

Call for service.

When Using Switch

Failure

 

 

Panel

 

 

 

 

 

 

 

Paper Does not Feed

1. Paper Supply Not

1.

Align paper supply so it is in

Reliably

Positioned Correctly

 

line with the paper feed

 

2. Paper Stretched Too

 

tractors.

 

 

 

(Frequent Tears, and/or

Tight

2.

Release tension on paper by

 

 

moving right tractor slightly

Paper Jams)

 

 

 

 

closer to left tractor.

 

 

 

 

3. Paper hanging up on

3.

Make sure front feed path is

 

front of stand or table

 

unobstructed. Prefer the

 

during front feed.

 

bottom feed path.

 

4. Paper Hanging Up on

4. Trim box (as shown below) or

 

Paper Box

 

remove paper from box.

5.Paper Too Heavy or Light for Front Feed Path

AB0-J

5.Consider using the bottom feed path.

Page 136
Image 136
Epson 4100 manual Consider using the bottom feed path