Preventing paper feed and paper jam problems

If you have frequent paper feed or paper jam problems, use
this checklist of corrective measures:
Use a higher-quality paper that is not too thin or rough.
Some types of paper require using the manual feed slot. See
“Loading paper manually” on page 1-7.
Fan the stack of paper and then tap its edges to align it
before you load it.
Be sure that you do not load too much paper in the tray.
Be sure to adjust the paper guides so that the paper feeds
freely.
Never let more than 100 sheets accumulate on the paper
support.
Try turning over the stack of paper in the paper tray. Most
paper packages indicate the best side for printing.
Operational problems
The On Line light does not turn on when you turn the printer on
Turn off the printer and check the power cable connections
between the printer and the electrical outlet; then turn the
printer back on.
If the electrical outlet is controlled by an outside source such
as a wall switch, make sure the switch is turned on or plug
another electrical device into the outlet to check whether the
outlet is operating properly.
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Reference Guide
A5 size Chapter 6
’97/12/24 DR, pass 0
Troubleshooting and Maintenance 6-13