Missing areas on printed image
Your paper may be moist or damp. Printing is sensitive to
moisture absorbed by the paper. The higher the moisture
content in the paper, the lighter the printed output. Do not
store your paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer. If the surface of your paper is too rough, printed
characters may appear distorted or broken. Smooth,
high-quality copier paper is recommended for best results. See
“Paper Specifications” in Appendix A for information on
choosing paper.
Completely blank pages
If, after checking the Toner status in the EPSON Status
Monitor, the Toner message indicates that the amount of toner
is low, read “Replacing the Cartridge” starting on page 6-28.
Note:
Toner status is not available in Windows 3.11 for Workgroups.
Check that the photoconductor unit and the developer
cartridge are installed as described on pages 6-28 to 6-34.
The problem may be with your software program or interface
cable. Print out a status sheet by pressing the control panel
button. If blank pages continue to print, the problem may be
with the printer. Turn off the printer and contact your dealer.
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Ktwk rev.C
Reference Guide
A5 size Chapter 6
’97/12/24 DR, pass 0
Troubleshooting and Maintenance 6-19