Epson EPL-5700 6-2

This chapter provides information on keeping the printer in

optimum condition and tells you how to:

Solve printer problems

Replace the developer cartridge and photoconductor unit

Clean the printer

Transport the printer.

Also included is a complete list of error messages you may

encounter. There are three ways to find out what error has

occurred;

use the EPSON Status Monitor utility

print a status sheet

check the printer control panel

For installing and using the EPSON Status Monitor utility, see

chapter 4. To print a status sheet, first press the Continue

button, then press the Alt and the Form Feed button

simultaneously. For the printer control panel, see below (and

chapter 2). The indicator light on the control panel shows

status, error, and warnings for the printer.

ContinueAlt

Paper

Toner

Memory

Form Feed On Line

Reset

Status Sheet

23-e

LKtwk rev.C

Reference Guide

A5 size Chapter 6

’97/12/24 DR, pass 0

6-2 Troubleshooting and Maintenance

Contents

Main Supplement Installing the Printer Driver lnstalling Screen fonts EPSON Status Monitor Utility Remote Control Panel Utility Replacing the developer cartridge Safety Information BF Laser Printer Proof Sign-off: Nishi _______ Hoadley _______ title page A5 size Front 97/12/26 pass 0 Declaration of Conformity ii Contents Getting Started iv Page vi Page Glossary Index viii Getting Started About This Guide About Your Printer 2 Features High-quality printing Wide variety of fonts Toner Save Mode Options ENERGY STAR Compliance 4 Safety Information Laser safety For European users CDRH regulations 6 Laser safety labels Internal laser radiation 8 Ozone safety Laser Printer Precautions 10 Page 12 Important Safety Instructions 14 For United Kingdom Users Use of options Safety information Warnings, Cautions, and Notes w 16 c Chapter 1 Using Your Printer Controlling the Printer Accessing the printer driver 1-2 Remote Control Panel Utility Intelligent Emulation Switch (IES) Paper Handling 1-4 Loading the paper tray 1-6 Loading paper manually Printing on special paper 1-8 Envelopes Labels Page Chapter 2 Understanding Your Printer Control Panel Overview 2-2 Indicator lights Buttons Optimizing Print Quality 2-4 Using RITech The RITech setting Adjusting print density Enhanced MicroGray 2-6 Chapter 3 R Options Printer Options 3-2 500 Sheet Lower Paper Cassette Installing the lower paper cassette Loading paper into the lower paper cassette 3-4 Page Face Up Tray Installing the Face Up Tray 3-6 Using the Face Up Tray Memory Module Installing a memory module 3-8 Page 3-10 Page Removing a memory module 3-12 ROM Module Installing a ROM Module Removing a ROM Module Optional Interfaces 3-14 Installing an Interface Card 3-16 Chapter 4 EPSON Status Monitor Utility EPSON Status Monitor Utility Overview Installing the Status Monitor Utility 4-2 Accessing the Status Monitor For Windows 95 and Windows NT 4.0 For Windows NT 3.51, Windows 3.11 for Workgroups, and Windows 3.1 Accessing Online Help 4-4 Network System Requirements For Windows 95 For Windows NT3.51 / NT4.0 For Windows 3.11 for Workgroups Setting up Your Printer on a Network For Windows 95 4-6 For Windows NT 3.51 For Windows NT 4.0 Page Chapter 5 Remote Control Panel Utility Remote Control Panel Utility Overview When to use the Remote Control Panel utility 5-2 Installing the Remote Control Panel utility Accessing the Remote Control Panel LaserJet 4 Mode 5-4 Page Page Page 5-8 Page Type Options 5-10 Page Printer Setup Options 5-12 Page 5-14 Others Options GL2 mode 5-16 PS mode ESCP2, FX, and I239X mode 5-18 Page 5-20 More Options 5-22 Port Selection 5-24 Page Emulation 5-26 Chapter 6 Troubleshooting and Maintenance 6-2 Status Error R Warning Problems and Solutions 6-4 Paper jam LKtwk rev.C Page 6-6 Page 6-8 Page 6-10 Page 6-12 Preventing paper feed and paper jam problems Operational problems 6-14 Printout problems Print quality problems 6-16 Page 6-18 Page 6-20 Memory problems Option Problems Error Messages 6-22 Page 6-24 Page 6-26 Resetting the Printer Reset Reset all Replacing Consumable Product s Replacing the developer cartridge 6-28 Page 6-30 Page Replacing the photoconductor unit 6-32 Page Cleaning the Printer Cleaning the inside of the printer 6-34 Removing spilled toner Cleaning the printer case 6-36 Transporting the Printer Page Appendix A A Technical Specifications Paper Specifications A-2 Printer Technical Specifications A-3 General Environmental Mechanical A-4 Electrical Interface Technical Specifications A-5 Parallel interface A-6 nStrobe/HostClk DATA1 to DATA8 (bidirection al, but may always be an in put if ECP or EPP mode is not supported) Technical Specifications A-7 nACK/PtrClk/PeriphClk Busy/PtrBusy/PeriphClk A-8 Select/Xflag nAutoFd/HostBusy/HostAck NC Technical Specifications A-9 PeripheralLogicHigh nlnit/nReverseRequest A-10 nSelectln/IEEE1284active GND CG +5V Using the ECP mode in Windows 95 Technical Specifications A-11 Serial Interface Data format A-12 Connector Handshaking Error handling Technical Specifications A-13 Pin assignments A-14 A5 size Appendix A 97/12/26 pass 0 Using the Serial Interface For Windows 3.1, Windows 3.11 for Workgroups, and Windows NT 3.51 Technical Specifications A-15 For Windows 95 and Windows NT 4.0 Using the serial interface utility A-16 Options and Consumables 500 Sheet Lower Paper Cassette Technical Specifications A-17 Face Up Tray (C81286 ) Developer cartridge (S050010) Photoconductor unit (S051055) A-18 Appendix B B Symbol Sets Introduction to Symbol Sets B-2 In LJ4 Emulation Mode Symbol Sets B-3 A5 size Appendix B 97/12/24 pass 0 B-4 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page International Set for ISO sets Symbol Sets B-21 A5 size Appendix B 97/12/24 pass 0 In ESC/P 2 or FX Modes PC437 (U.S./Standard Europe) B-22 Page Page Page International Character Sets B-26 Characters available with the ESC (^ command In I239X Emulation Mode Symbol Sets B-27 In EPSON GL/2 Mode Page Appendix C Command Summary C C-2 LaserJet 4 (LJ4) Emulation Commands Job control Command Summary C-3 Page control Cursor positioning C-4 Font management Soft font creation Command Summary C-5 Raster Graphics Print model Page GL/2 context commands Dual context extensions Command Summary C-7 Palette extensions Vector Group Character Group Line and fill attribute group C-8 Configuration and status group ESC/P 2 and FX Commands ESC/P 2 mode Command Summary C-9 General operation Paper feeding Print position motion C-10 Spacing Character handling Command Summary C-11 FX mode Printer commands arranged by topic C-12 Printer operation Data control Horizontal motion Overall printing style Command Summary C-13 Print size and character width Word processing User Defined Characters C-14 PJL Commands Command Summary C-15 I239X Emulation Commands Page format C-16 Printable area Line spacing Text Command Summary C-17 Bar code Auxiliary Functions C-18 Initialize Data input control AGM Mode Page Appendix D Working with Fonts Printer and Screen Fonts D-2 Available Fonts Working with Fonts D-3 LJ4/GL2 mode A5 size Appendix d 97/12/11 pass 0 ESC/P 2 and FX modes * Available only in ESC/P 2 mode. D-4 I239X mode A5 size Appendix d 97/12/11 pass 0 Adding More Fonts Downloading fonts Working with Fonts D-5 Selecting Fonts Page Appendix E E Contacting Customer Support For United Kingdom and the Republic of Ireland Users Enquiry Desk E-2 Customer Support Faxon Epson Contacting Customer Support E-3 EPtec - Bulletin Board S ervice World Wide Web For Australian Users E-4 EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au For Singapore Users Contacting Customer Support E-5 For Hong Kong Users Internet home page Electronic bulletin board system For Philippines Users Glossary Glossary 1 L 2 Glossary 3 L 4 Index A IN-1 B C L R S IN-3 T U