If your printer is not operating properly and you cannot solve your
problem with the troubleshooting information in this guide and online
help, contact customer support services for assistance.
We will be able to help you much more quickly if you are able to give the
exact information indicated below.
Serial number of your scanner:
(The serial number label is on the back of the printer.)
Brand and model of your c omputer:
Printer software version :
(Click the Version Info butto n in yo ur printer driver.)
Version of Windows (95, 3.1, NT 4.0, and so on):
Version of software applications you normally use with your
printer
For United Kingdom and the Republic of IrelandUsers
If you purchased your scanner in the UK or the Republic of Ireland, Epson
(UK) Limited provides a range of customer services and technical support.
Note:
For customers in the Rep ublic of Ireland, plea se use the correct dial ing codes
when dialing the UK telephone numbers listed in the following sections. For
example the Enquiry Desk fax number, 01442 227271, should be dialed as 0044
1442 227271 from the Republic of Ireland.

Enquiry Desk

The enquiry desk team can be contacted by calling 0800 220546 in the UK
or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, and via
the Internet at info@epson.co.uk. They can provide the following information:
Information and literature on new EPSON produ cts ( also available
from Faxon Epson)
Where to purchase genuine EPSON consumables, ac cessories and
options
LKittiwake Rev.B
A5 size Appendix E
12-11-97 Pass 0
E-2 Contacting Customer Support