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Fujitsu DL3800 manual Common cause of abnormal paper feeding

Models: DL3800

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TROUBLE-SHOOTING

•If you cannot clear the jammed sheet by the above procedure, set fourfold continuous forms paper on the forms tractors and turn the platen knob to feed the paper forward. The jammed paper is pushed

out. Before operation, be sure to position the print head at the center of the jammed paper.

shooting	Trouble-

Common cause of abnormal paper feeding

A dirty paper sensor often causes paper misfeeding. Clean the paper sensor as follows:

1.Turn off the printer and disconnect the power cord from the receptacle.

2.Remove the front cover and the top cover so that you can access the paper sensors. (See the figure.)

3.Use a cotton swab and gently wipe the paper sensors.

4.Mount the front cover and the top cover and turn on the printer.

Paper sensor

Back of the printer

User's Manual

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Image 161

Fujitsu DL3800 manual Common cause of abnormal paper feeding

Contents

Page Fujitsu DL3700 Pro/3800 Pro Page Bescheinigung des Herstellers/Importeurs CE Declaration Energy SavingDOT Matrix Printer Manufacturers Declaration of ConformityTrademark Acknowledgement Options Printer ModelsVii OrganizationUsers ViiiIndicated as follows Table of Contents General Tips Multipart Forms Envelopes Switching to Single Sheets Switching to Continuous FormsDPL24C Plus Organization Using Setup ModeXii Installing the Cut Sheet Feeder Installing the Color KitCompatible Mode Nibble Mode Data Transmission Timing Factory Default SettingsSerial Options Cable Wiring Serial Protocols GL-1Xiv Control panel Quick ReferenceQuick Reference Printer Operations Normal ModeDot matrix printer FeaturesIntroduction Cut sheet feeder OptionsIntroduction Location Selecting a GoodSetting UP Checking items received Unpacking the PrinterRemoving the shipping restraint cardboard Checking Options and Supplies Installing the cut sheet stand Installing the Cut Sheet StandPreparing to install the ribbon Preparing the ribbon cartridge Installing the ribbon cartridge Printer components front and right Getting AcquaintedWith Your Printer Cord Connecting the PowerPrinter components rear Connecting the power cord Loading a sheet of paper Testing the PrinterOffline Printing the Self-Test Starting the self-test Sample self-test Setting UP Demo pattern Selecting a Parallel Interface Cable Opening the shutter Connecting the interface cableFor Experienced Users Selecting AN EmulationTurn the printer on and load a sheet of paper Enter setup mode Initial printout in setup modeSelect an emulation Select the MENU1 functionExit MENU1 Exit setup mode to save the emulationSetting UP Using MS-DOS to Specify Serial Interface Settings Mode LPT1=COM1Setting UP Selecting Paper Paper HandlingOverview of Paper Paper HandlingOperations Printer levers and buttonsLever/Button Purpose Action Levers and Buttons Used for Paper HandlingLF/FF Tear OFFThickness Adjusting for PaperAdjusting the paper thickness lever Using Single Sheets Paper Thickness Lever SettingsNumber of Copies Setting *2 Including the Original *1 Move the lever one setting higherPreparing to load a sheet of paper Adjusting the left marginLoad Loading Paper in the Cut Sheet Feeder Option Preparing the cut sheet feeder ASF300 Preparing the cut sheet feeder ASF100Adjusting the left margin Loading the cut sheet feeder ASF300 Loading the cut sheet feeder ASF100Forms Using ContinuousBad placement Good placementPlacement of continuous forms Positioning the Paper StackPreparing to load continuous forms paper Loading Continuous Forms Push Tractor and Rear FeedPositioning the tractors Adjusting the left margin Lowering the cut sheet stand Adjusting paper tensionLoading Continuous Forms Pull Tractor and Bottom Feed Removing the bail roller unit Removing the tractor unitInstalling the tractor unit for pull-tractor feed Opening the two holders Passing continuous forms paper from under the printerSetting continuous forms paper on the tractors Unloading Continuous Forms Tearing off continuous forms Feeding and Positioning PaperMicro Feed Failure to retract the forms paper will cause paper jams Switching to Single SheetsGeneral Tips Tips on Paper HandlingLabels Paper Handling Printing Printer control panel Using Commercial SoftwarePrinting Selecting MENU1 or MENU2 MENU1 MENU2 MENU1 and MENU2 SettingsDraft PrestgHidrft Menu FontStopping Printing Locking the selected resident fontStarting or Stopping Printing Printing the remaining lines on a Continuing printing after supplying paper Removing Single Sheets Buffer Clearing the PrintUsing Setup Mode Entering Setup Mode Using Setup ModeEntering setup mode Function Purpose Setup Mode FunctionsList DefaultSELF-TST HEX-DUMPSelect the MENU2 function Load continuous forms paper Enter setup modeAlmnt Summary of setup modeSelect the current emulation Exit setup mode, saving the new font and pitchChange the font to Prestige Elite Select the current print qualitySetup Mode Printing a List Use the printer tear-off feature Tear OFF buttonSelected Options Select the List functionPrintout of factory defaults using List Required Options Deciding Which OptionsTo Change See the section Changing Configuration Adjustment Options later in thisSee the section Changing Hardware See the section Changing Print PositionUsing Setup Mode MENU1 and MENU2 Items and Options Quality Font TIMLS-N TIMLS-B TIMLS-I DOWNLD#Letter ReportLpi Lpi double spacing None Italics Condnsd Shadow Bold CHAR-HAttrib Autosel ColorBlack Yellow## Colm LFT-ENDTOP-MRG ## LineUSA LangugeGerman SwedishSLOV-T Languge SlovPolish POLSH-TItalian Languge FrenchSpanish DANISH1SET CHR-SETItalic GraphicDisable EnableWidth ZerofntLF & CR LF-CODE LF onlyRghtend Wrap OVR-PRTSelect the MENU1 or MENU2 function Exit MENU1 or MENU2 PPR-OUT setting Indicator lights red, regardlessHardwre Items and Options Options Description ItemsPrint buffer Download buffer Only for graphics application 0BYTE option is recommendedWith 128KB selected, the printer Cannot accept any download fontDTR XON/XOFREV-CHL DSR IgnoreSelect an option for the selected item Select the Hardwre functionChanging Print Position Adjustment Options Options Description Adjust Items and OptionsCUT-ADJ CNT-LFTCUT-LFT Select an option from 1/6IN to 66/6IN Select the Adjust functionExit the Adjust function Config Items and Options Changing Configuration OptionsExit setup mode, saving the top-of-form setting Check the top-of-form settingActual perforation spacing Length setting does not matchPositioning will fail if Button CutloadLoadtim DecodeAreacnt SetupON-LOAD OfflineEdge CONT-PETractor Select an option Select the Config functionExit the Config function Select the SAVE/END function Print the Function menuResetting Power-On Defaults Resetting DefaultsFunctions Using the DiagnosticSelect the Default function Printing the Self-Test Exit the SELF-TST function Select the SELF-TST functionExamine the self-test Print the hex dump Select the HEX-DUMP functionExit the HEX-DUMP function Sample hex dumpChecking Vertical Print Alignment V-ALMNT Adjust the vertical print alignment at correspondence speed Adjust the vertical print alignment at letter quality speedAdjust the vertical print alignment at draft speed Select the V-ALMNT functionTo exit the V-ALMNT function, you must exit setup mode Setup Mode ReferenceCorrect vertical print alignment Exit the V-ALMNT functionSetup Mode Functions Items & Options Online Setup Differences in IBM Proprinter XL24E Emulation Japan Online Setup Mode Cleaning and Vacuuming the Printer CleaningPrinter interior MaintenanceRubber to harden Replacing the RibbonRemoving the ribbon cartridge Paper thickness leverPreparing the new ribbon cartridge Installing the new ribbon cartridge Replacing the print head Maintenance Print Quality Problems Solving ProblemsPrint Quality Problems and Solutions TROUBLE-SHOOTINGProblem Solution Ing an Emulation in ChapterChanging MENU1 and MENU2 Options Using the Diagnostic Functions in ChapterSection Changing MENU1 and MENU2 Paper Handling Problems and Solutions TROUBLE-SHOOTING Tips for clearing a jammed sheet from the printer Common cause of abnormal paper feeding Operating Problems and Solutions Ing Hardware Options in Chapter Printer Failures Error Font indicators litCOUR10 PRESTG12Diagnostic Functions Getting Help TROUBLE-SHOOTING Single bin cut sheet feeder Installing the CUT Sheet FeederColor kit ribbon shift unit Installing OptionsInstalling the Color KIT Seven colors are printed by command Installing Options Option Order Number Description Supplies OptionsSupplies Order Number Supplies and Options Physical Specifications Functional Specifications Printer and Paper SpecificationsPaper thickness Command sets emulationsPaper length Number of copiesPerformance Specifications Form feed speed Line feed speedRibbon life CertificationPrint area for single sheets Paper SpecificationsPrint area for continuous forms Type of Paper Number of Parts Thickness Do not use in high humidity environments Printer and Paper Specifications Command Sets Fujitsu DPL24C Plus Command Sets DPL24C PlusFunction Command Print Mode Control Function Command Command SetsESC P Horizontal ControlESC M ESC LF Vertical ControlNUL Function Command TabulationFormatting ESC OCharacter Set Control Color SelectionFont Selection and Downloading Word ProcessingBit Selection of font Bit Print quality= 0 = 1 Quality Spacing Pitch Point Typeface Bit Font number selection Remarks Bit Font quality selectionCut Sheet Feeder Control Function Command Bit Image GraphicsInitialize Printer Bar Code PrintingAscii Selectable options in setup mode Command SHADOW, Bold NONE, ITALICS, CondnsdESC E ESC F ESC G ESC HESC7 DC3 ENABLE, DisableESC6 SKIP, NO-SKIP ESC N ESC OHeight Spacing IBM Proprinter XL24E EmulationDC4 ESC T Command Sets IBM XL24EDC2 ESC B NUL ESC D NULESC Q # Function Command Color SelectionCode page ID BEL Function Command DownloadingMiscellaneous Emulation Command Sets ESC/P2Epson ESC/P2 Space Backspace Carriage return Set elite pitch ESC D × 256/360*1 inch Function Command Color Selection DEL ≤ character codes ≤Command Sets ESC/P2 Graphics type m graphics ESC * m n1 n2 Command Sets ESC/P2 Parallel Interface Unidirectional forward channel mode or conventional modePin Return Signal Direc Description Pin No Compatible ModeInterface Information TionDirec Description Pin No Pin ReturnSlct InprmPin Return Signal Direc Description Pin No Name Name Tion Busy Serial Interface Pin Signal Direc Description NameRTS CTSSerial Options DSR XON/XOFF Protocol DescriptionCode Page 437 Character Set Character Sets 1 DPL24C Plus and Ibmê XL24E EmulationItalic and Graphics Character SetsCharacter Sets ESC/P2 Italic Character SetCharacter National Character Sets ALL Emulations PAGE852/PG852-T Code PAGE855 Code PAGE865 Code Page 865Nordic PAGE866 Code Page 866Cyrillic PAGE860 Code Page 860PortugalPOLISH/POLSH-T Polish MAZOWIA/MAZOW-T Mazowian HUNGARY/HUNG-T Hungarian SLOV/SLOV-T SlovenianCharacter Sets ELOT928 Elot PG-DHN Code Page DHN IBM437 IBM IBM851 IBMCharacter Sets ABG MIKMacedon Macedonian Decgr PG-MACHBR DEC PAGE862National Character Sets DPL24C Plus and IBM XL24E Emulation ESC/P2 Emulation DANISH1/NORWEGN Danish1/Norwegian DANISH2 Danish2DANISH1 Danish1 SPANSH1 Spanish1Character Sets DANISH2 Danish2 Korea Korea Norwegn Norwegian French FrenchNational Character Legal LegalSets and Supported Resident Fonts ALLECMA94 National Name Character set Setup menuPAGE852 PAGE855MIK Resident font National Name Character set Setup menuABG ABY PG-MACOCR-B OCR-A Resident FontsBold Italic Timeless Scalable Normal Resident FontsCourier Scalable Normal Bold Italic Baud rate Bidirectional printing Bit Bottom feed Buffer A4 size Application softwareAscii Glossary of Terms Commonly used fonts Offline Online InterfaceGL-5 Self-test Setup modeSeparator Serial interfaceTop-of-form TOF Tractor feed Unidirectional printing Top marginGL-8 Index CR-CODE IndexSELF-TST Almnt Menu Power Ribbon subcassette A-1 RS-232C serial interface Others IN-8 Fujitsu Canada INC C147-E042-05EN