Operating Problems | Fujitsu DL3800 specification

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Operating Problems

Table 7.3 identifies common operating problems and suggests solutions. If you cannot resolve a problem, contact your dealer.

Table 7.3 Operating Problems and Solutions

		Problem	Solution

		The power does	Make sure that the “1” on the printer power
		not turn on.	switch is toggled up.
			Make sure that the power cord is securely
			connected to both the printer and the outlet.
			Make sure that the power outlet is functional.
			Turn the power off. Wait 30 seconds and then
			turn the printer on again. If the printer still has
			no power, contact your dealer.

		The printer is on	Make sure that the printer is online.
		but it will not
		print.	Make sure that the interface cable is securely
			connected to both the printer and the compu-
			ter.
			If the red PAPER OUT indicator is lit, load
			paper.
			Run the printer self-test (see Chapter 5). If the
			self-test executes normally, the problem is
			caused by the interface, the computer, incorrect
			printer settings, or incorrect software settings.
			Make sure that the printer emulation selected
			in your software is the same as the emulation
			selected on the printer. See the section Select-
			ing an Emulation in Chapter 2.

7-8	User's Manual

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Fujitsu DL3800 manual Operating Problems and Solutions

Contents

Page Fujitsu DL3700 Pro/3800 Pro Page Bescheinigung des Herstellers/Importeurs Energy Saving CE Declaration Manufacturers Declaration of Conformity DOT Matrix Printer Trademark Acknowledgement Printer Models Options Organization Vii Viii Indicated as followsUsers Table of Contents Switching to Single Sheets Switching to Continuous Forms General Tips Multipart Forms Envelopes Using Setup Mode DPL24C Plus Organization Installing the Cut Sheet Feeder Installing the Color Kit Xii Serial Options Cable Wiring Serial Protocols Factory Default SettingsCompatible Mode Nibble Mode Data Transmission Timing GL-1 Xiv Quick Reference Control panel Printer Operations Normal Mode Quick Reference Features Dot matrix printer Introduction Options Cut sheet feeder Introduction Selecting a Good Location Setting UP Unpacking the Printer Checking items received Removing the shipping restraint cardboard Checking Options and Supplies Installing the Cut Sheet Stand Installing the cut sheet stand Preparing to install the ribbon Preparing the ribbon cartridge Installing the ribbon cartridge Getting Acquainted With Your PrinterPrinter components front and right Connecting the Power Printer components rearCord Connecting the power cord Testing the Printer OfflineLoading a sheet of paper Printing the Self-Test Starting the self-test Sample self-test Setting UP Demo pattern Selecting a Parallel Interface Cable Connecting the interface cable Opening the shutter Selecting AN Emulation For Experienced Users Turn the printer on and load a sheet of paper Initial printout in setup mode Enter setup mode Select the MENU1 function Select an emulation Exit setup mode to save the emulation Exit MENU1 Setting UP Mode LPT1=COM1 Using MS-DOS to Specify Serial Interface Settings Setting UP Paper Handling Selecting Paper Operations Paper HandlingOverview of Paper Printer levers and buttons LF/FF Levers and Buttons Used for Paper HandlingLever/Button Purpose Action Tear OFF Adjusting for Paper Adjusting the paper thickness leverThickness Number of Copies Setting *2 Including the Original *1 Paper Thickness Lever SettingsUsing Single Sheets Move the lever one setting higher Adjusting the left margin Preparing to load a sheet of paper Load Loading Paper in the Cut Sheet Feeder Option Preparing the cut sheet feeder ASF100 Preparing the cut sheet feeder ASF300 Adjusting the left margin Loading the cut sheet feeder ASF100 Loading the cut sheet feeder ASF300 Using Continuous Forms Placement of continuous forms Good placementBad placement Positioning the Paper Stack Loading Continuous Forms Push Tractor and Rear Feed Preparing to load continuous forms paper Positioning the tractors Adjusting the left margin Adjusting paper tension Lowering the cut sheet stand Loading Continuous Forms Pull Tractor and Bottom Feed Removing the tractor unit Removing the bail roller unit Installing the tractor unit for pull-tractor feed Passing continuous forms paper from under the printer Opening the two holders Setting continuous forms paper on the tractors Unloading Continuous Forms Feeding and Positioning Paper Tearing off continuous forms Micro Feed Switching to Single Sheets Failure to retract the forms paper will cause paper jams Tips on Paper Handling General Tips Labels Paper Handling Printing Using Commercial Software PrintingPrinter control panel Selecting MENU1 or MENU2 MENU1 and MENU2 Settings MENU1 MENU2 Hidrft PrestgDraft Menu Font Locking the selected resident font Starting or Stopping PrintingStopping Printing Printing the remaining lines on a Continuing printing after supplying paper Removing Single Sheets Clearing the Print Buffer Using Setup Mode Using Setup Mode Entering Setup Mode Entering setup mode Setup Mode Functions Function Purpose SELF-TST DefaultList HEX-DUMP Load continuous forms paper Enter setup mode Select the MENU2 function Summary of setup mode Almnt Change the font to Prestige Elite Exit setup mode, saving the new font and pitchSelect the current emulation Select the current print quality Setup Mode Selected Options Use the printer tear-off feature Tear OFF buttonPrinting a List Select the List function Printout of factory defaults using List Deciding Which Options To ChangeRequired Options See the section Changing Hardware Adjustment Options later in thisSee the section Changing Configuration See the section Changing Print Position Using Setup Mode MENU1 and MENU2 Items and Options Letter Font TIMLS-N TIMLS-B TIMLS-I DOWNLD#Quality Report Lpi Lpi double spacing CHAR-H AttribNone Italics Condnsd Shadow Bold Black ColorAutosel Yellow TOP-MRG LFT-END## Colm ## Line German LangugeUSA Swedish Polish Languge SlovSLOV-T POLSH-T Spanish Languge FrenchItalian DANISH1 Italic CHR-SETSET Graphic Width EnableDisable Zerofnt Rghtend Wrap LF-CODE LF onlyLF & CR OVR-PRT Select the MENU1 or MENU2 function Exit MENU1 or MENU2 Hardwre Items and Options Indicator lights red, regardlessPPR-OUT setting Options Description Items Print buffer Download buffer With 128KB selected, the printer 0BYTE option is recommendedOnly for graphics application Cannot accept any download font REV-CHL XON/XOFDTR DSR Ignore Select the Hardwre function Select an option for the selected item Changing Print Position Adjustment Options Adjust Items and Options Options Description CNT-LFT CUT-LFTCUT-ADJ Select the Adjust function Exit the Adjust functionSelect an option from 1/6IN to 66/6IN Exit setup mode, saving the top-of-form setting Changing Configuration OptionsConfig Items and Options Check the top-of-form setting Length setting does not match Positioning will fail ifActual perforation spacing Loadtim CutloadButton Decode ON-LOAD SetupAreacnt Offline CONT-PE TractorEdge Select the Config function Exit the Config functionSelect an option Print the Function menu Select the SAVE/END function Resetting Defaults Resetting Power-On Defaults Using the Diagnostic Select the Default functionFunctions Printing the Self-Test Select the SELF-TST function Examine the self-testExit the SELF-TST function Select the HEX-DUMP function Print the hex dump Sample hex dump Exit the HEX-DUMP function Checking Vertical Print Alignment V-ALMNT Adjust the vertical print alignment at draft speed Adjust the vertical print alignment at letter quality speedAdjust the vertical print alignment at correspondence speed Select the V-ALMNT function Correct vertical print alignment Setup Mode ReferenceTo exit the V-ALMNT function, you must exit setup mode Exit the V-ALMNT function Setup Mode Functions Items & Options Online Setup Differences in IBM Proprinter XL24E Emulation Japan Online Setup Mode Cleaning Cleaning and Vacuuming the Printer Maintenance Printer interior Replacing the Ribbon Rubber to harden Paper thickness lever Removing the ribbon cartridge Preparing the new ribbon cartridge Installing the new ribbon cartridge Replacing the print head Maintenance Solving Problems Print Quality Problems Problem Solution TROUBLE-SHOOTINGPrint Quality Problems and Solutions Ing an Emulation in Chapter Using the Diagnostic Functions in Chapter Section Changing MENU1 and MENU2Changing MENU1 and MENU2 Options Paper Handling Problems and Solutions TROUBLE-SHOOTING Tips for clearing a jammed sheet from the printer Common cause of abnormal paper feeding Operating Problems and Solutions Ing Hardware Options in Chapter COUR10 Error Font indicators litPrinter Failures PRESTG12 Diagnostic Functions Getting Help TROUBLE-SHOOTING Installing the CUT Sheet Feeder Single bin cut sheet feeder Installing Options Installing the Color KITColor kit ribbon shift unit Seven colors are printed by command Installing Options Supplies Options Supplies Order NumberOption Order Number Description Supplies and Options Physical Specifications Printer and Paper Specifications Functional Specifications Paper length Command sets emulationsPaper thickness Number of copies Performance Specifications Ribbon life Line feed speedForm feed speed Certification Paper Specifications Print area for single sheets Print area for continuous forms Type of Paper Number of Parts Thickness Do not use in high humidity environments Printer and Paper Specifications Command Sets Command Sets DPL24C Plus Function Command Print Mode ControlFujitsu DPL24C Plus Command Sets Function Command Horizontal Control ESC MESC P Vertical Control ESC LF Formatting Function Command TabulationNUL ESC O Color Selection Character Set Control Bit Selection of font Word ProcessingFont Selection and Downloading Bit Print quality = 0 = 1 Quality Spacing Pitch Point Typeface Bit Font quality selection Bit Font number selection Remarks Initialize Printer Function Command Bit Image GraphicsCut Sheet Feeder Control Bar Code Printing Ascii Selectable options in setup mode Command ESC E ESC F NONE, ITALICS, CondnsdSHADOW, Bold ESC G ESC H ESC6 DC3 ENABLE, DisableESC7 SKIP, NO-SKIP ESC N ESC O IBM Proprinter XL24E Emulation DC4Height Spacing Command Sets IBM XL24E DC2ESC T ESC D NUL ESC B NUL Function Command Color Selection Code page IDESC Q # Function Command Downloading MiscellaneousBEL Command Sets ESC/P2 Epson ESC/P2Emulation Space Backspace Carriage return Set elite pitch ESC D × 256/360*1 inch Function Command Color Selection ≤ character codes ≤ DEL Command Sets ESC/P2 Graphics type m graphics ESC * m n1 n2 Command Sets ESC/P2 Unidirectional forward channel mode or conventional mode Parallel Interface Interface Information Compatible ModePin Return Signal Direc Description Pin No Tion Slct Pin ReturnDirec Description Pin No Inprm Pin Return Signal Direc Description Pin No Name Name Tion Busy RTS Pin Signal Direc Description NameSerial Interface CTS Serial Options DSR Protocol Description XON/XOFF Character Sets 1 DPL24C Plus and Ibmê XL24E Emulation Code Page 437 Character Set Character Sets ESC/P2 Character SetsItalic and Graphics Italic Character Set Character National Character Sets ALL Emulations PAGE852/PG852-T Code PAGE855 Code PAGE860 Code Page 860Portugal PAGE865 Code Page 865Nordic PAGE866 Code Page 866Cyrillic HUNGARY/HUNG-T Hungarian SLOV/SLOV-T Slovenian POLISH/POLSH-T Polish MAZOWIA/MAZOW-T Mazowian Character Sets IBM437 IBM IBM851 IBM ELOT928 Elot PG-DHN Code Page DHN Character Sets MIK Macedon MacedonianABG PG-MAC Decgr PAGE862 HBR DEC National Character Sets DPL24C Plus and IBM XL24E Emulation DANISH1 DANISH1/NORWEGN Danish1/Norwegian DANISH2 Danish2ESC/P2 Emulation Danish1 SPANSH1 Spanish1 Character Sets Norwegn Norwegian French French DANISH2 Danish2 Korea Korea Sets and Supported Legal LegalNational Character Resident Fonts ALL PAGE852 National Name Character set Setup menuECMA94 PAGE855 ABG ABY Resident font National Name Character set Setup menuMIK PG-MAC Resident Fonts OCR-B OCR-A Resident Fonts Courier Scalable Normal Bold ItalicBold Italic Timeless Scalable Normal A4 size Application software AsciiBaud rate Bidirectional printing Bit Bottom feed Buffer Glossary of Terms Commonly used fonts Interface Offline Online GL-5 Separator Setup modeSelf-test Serial interface Top margin Top-of-form TOF Tractor feed Unidirectional printing GL-8 Index Index CR-CODE SELF-TST Almnt Menu Power Ribbon subcassette A-1 RS-232C serial interface Others IN-8 Fujitsu Canada INC C147-E042-05EN