Chapter 4 Troubleshooting
4.41.1
Troubleshooting
If you think your
If a problem persists, contact the Fujitsu Service Center.
Electric shock
Contact your system administrator before checking the voltage of a power outlet. Otherwise, an electric shock may occur.
Table 4-1 Check Items and Corrective Action
Classification Symptom
Check
Corrective action
Power / | Power cannot | Is the power cable | Make sure that the power cable is properly |
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Starting up | be turned on. | connected? | connected to the outlet. |
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| Measure the voltage with a tester to confirm that |
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| Is the outlet voltage normal? | the voltage is normal. |
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| If another device is connected to the same outlet, |
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| check the operation of the device. |
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| Hardware | The ALM | Troubleshoot from the control terminal. |
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| LED is on. |
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| The LEDs | Is the ambient temperature | Adjust the temperature conditions so that the |
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| of | ambient temperature of |
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| excluding |
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| that in the specifications? | specifications. |
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| 100M and |
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| Is there any shielding |
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| LINK/ACT | Remove the shielding material. |
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| material in the installation |
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| are on. |
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| area? |
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| Operation | Commands | Is the RDY LED blinking? | The hardware system is operating while the RDY |
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| via a LAN |
| LED is blinking. Wait until the LED remains on. |
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| cannot be |
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| used (the | Are the LINK LEDs on the | If they are not, the UTP cable is not connected. |
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| setup menu | Check the UTP cable. |
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| cannot be | Issue a PING command to | If not: |
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| displayed). | the IP address of | - | Check the TCP/IP settings (to see whether the |
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| series. Does it respond? |
| net mask and gateway address are valid) on the |
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| - | client PC. |
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| Start |
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| and check the IP address by referring to Section |
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| 2.2, "Equipment Operation." If the problem |
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| persists, check the operation on the network |
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| side. |
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| Are the browser used and | - Make sure that IE6.0 SP2 or a later version is |
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| its settings valid? | used. |
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| - Set "Disable proxy" on the browser, and retry the |
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| operation. |
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