Hobart ML-29191, ML-29048, ML-29044, ML-29188, ML-29039, ML-29035 Troubleshooting, Problem Suggestion

Quantum Scale System

Troubleshooting

In the unlikely event your Quantum Scale System does not operate as expected, please read through the following troubleshooting steps before calling for service.

Problem	Suggestion
Press POWER Key --	1. Check to see that scale is plugged in.
No Response From	2.	Check other scales in department to
Scale		see if they have power.
	3.	Press the Reset Button.
	4.	Call for service.
Scale Warm-Up	1.	Make sure Scale Platter is properly
Message Won’t Go		seated.
Away	2.	Make sure Scale Platter is clear of
		product.
	3.	Check to see that scale is sitting on a
		stable surface.
	4.	Call for service.
System Error Matrix	1.	Call for service
Message
Operator ID Not	1.	Verify that you are entering the
Accepted		proper ID.
	2.	Have Supervisor check the ID
		number entered.
System Won’t Accept	1.	Verify that you are entering a valid
Date & Time		Date & Time.
Press [REZERO] And	1.	PRESS [ESC] and [POWER] to turn
Scales Says “Outside		power OFF.
Zero Maintenance”	2.	Make sure the Scale Platter is seated
		properly.
	3.	Make sure nothing is pushing
		against the Scale Platter or Weigher.
	4.	PRESS [POWER] to turn power ON.
	5.	If the scale still doesn’t rezero,
		PRESS the Reset Button.
	6.	If Reset doesn’t clear the problem,
		call for service.

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