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  | Quantum Scale System  | 
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  | Problem | 
  | Suggestion  | |
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Troubleshooting Continued...  | Gross Negative  | 1.  | Make sure Scale Platter is clear.  | |
Weight Displayed on  | 2.  | Make sure Scale Platter is properly  | ||
  | Screen   | 
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  | seated.  | 
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  | 3.  | PRESS [REZERO]. | |
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  | 4.  | PRESS [POWER] to turn scale  | |
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  | ON/OFF. | 
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  | 5.  | Press the Reset Button.  | |
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  | 6.  | Call for service.  | |
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  | Over Gross Weight  | 
  | 1.  | Make sure Scale Platter is clear.  | 
  | Displayed on Screen  | 
  | 2.  | Make sure Scale Platter is properly  | 
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  | seated.  | 
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  | 3.  | PRESS [REZERO].  | 
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  | 4.  | PRESS [POWER] to turn scale  | 
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  | ON/OFF.  | 
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  | 5.  | Press the Reset Button.  | 
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  | 6.  | Call for service.  | 
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  | PLU Not Found  | 
  | 1.  | Check PLU Number.  | 
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  | 2.  | Call Supervisor to check PLU  | 
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  | information.  | 
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  | Primary Label  | 
  | 1.  | Check to see that labels are loaded  | 
  | Message  | 
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  | correctly.  | 
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  | 2.  | Check to see that the cassette is  | 
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  | properly engaged.  | 
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  | System Prompts You  | 
  | 1.  | Make sure that the Label exit is clear.  | 
  | To Take Label And No  | 
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  | Label Is Present  | 
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  | Partial   | 
  | 1.  | Remove the Label Cassette and  | 
  | Label Is Exposed Near  | 
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  | check to see that the labels are  | 
  | Label Cassette  | 
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  | properly threaded.   | 
  | Opening  | 
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  | cassette when done.  | 
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  | 2.  | If problem persists, call for service.  | 
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  | Out of Labels Message  | 
  | 1.  | Remove the Label Cassette and  | 
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  | check to see that if labels are out.  | 
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  | 2.  | Load new labels.  | 
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9 - 3  | Troubleshooting  |