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| Quantum Scale System |
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| Problem |
| Suggestion | |
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Troubleshooting Continued... | Gross Negative | 1. | Make sure Scale Platter is clear. | |
Weight Displayed on | 2. | Make sure Scale Platter is properly | ||
| Screen |
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| seated. |
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| 3. | PRESS [REZERO]. | |
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| 4. | PRESS [POWER] to turn scale | |
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| ON/OFF. |
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| 5. | Press the Reset Button. | |
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| 6. | Call for service. | |
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| Over Gross Weight |
| 1. | Make sure Scale Platter is clear. |
| Displayed on Screen |
| 2. | Make sure Scale Platter is properly |
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| seated. |
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| 3. | PRESS [REZERO]. |
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| 4. | PRESS [POWER] to turn scale |
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| ON/OFF. |
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| 5. | Press the Reset Button. |
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| 6. | Call for service. |
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| PLU Not Found |
| 1. | Check PLU Number. |
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| 2. | Call Supervisor to check PLU |
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| information. |
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| Primary Label |
| 1. | Check to see that labels are loaded |
| Message |
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| correctly. |
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| 2. | Check to see that the cassette is |
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| properly engaged. |
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| System Prompts You |
| 1. | Make sure that the Label exit is clear. |
| To Take Label And No |
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| Label Is Present |
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| Partial |
| 1. | Remove the Label Cassette and |
| Label Is Exposed Near |
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| check to see that the labels are |
| Label Cassette |
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| properly threaded. |
| Opening |
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| cassette when done. |
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| 2. | If problem persists, call for service. |
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| Out of Labels Message |
| 1. | Remove the Label Cassette and |
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| check to see that if labels are out. |
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| 2. | Load new labels. |
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| 3. |
9 - 3 | Troubleshooting |