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Honeywell 5820XL Silent Knight Fire Product Warranty and Return Policy, Repair and RA Procedure

Models: 5820XL

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Silent Knight Fire Product Warranty and Return Policy

General Terms and Conditions

•All new fire products manufactured by Silent Knight have a limited warranty period of

36 months from the date of manufacture against defects in materials and workmanship. See limited warranty statement for details.

•This limited warranty does not apply to those products that are damaged due to misuse, abuse, negligence, exposer to adverse environmental conditions, or have been modified in any manner whatsoever.

Repair and RA Procedure

•All products that are returned to Silent Knight for credit or repair require a RMA (Return Authorization) number. Call Silent Knight Customer Service at 800-328-0103 or

203-484-7161 between 8:00 A.M. and 5:00 P.M. EST, Monday through Friday to obtain a return authorization number.

•Silent Knight Technical Support is available at 800-446-6444 between 8:00 A.M. and 5:00 P.M. CST, Monday through Friday.

•All returns for credit are subject to inspection and testing at the factory before actual deter- mination is made to allow credit.

•RMA number must be prominently displayed on the outside of the shipping box. See return address example under Advanced Replacement Policy.

•Include a packing slip that has the RMA number, a content list, and a detailed description of the problem should be included with each return.

•All products returned to Silent Knight must be sent freight pre-paid. After product is pro- cessed, Silent Knight will pay for shipping product back to customer via UPS ground.

•Return the Silent Knight product circuit board only. Products that are returned in cabinets will be charged an additional $50 to cover the extra shipping and handling costs over board only returns. Do not return batteries. Silent Knight has the authority to determine if a product is repairable. Products that are deemed un-repairable will be returned to the customer.

•Product that is returned that has a board date code more than 36 months from date of man- ufacture will be repaired and the customer will be assessed the standard Silent Knight repair charge for that model.

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Honeywell 5820XL manual Silent Knight Fire Product Warranty and Return Policy, General Terms and Conditions
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5820XL specifications

The Honeywell 5820XL is a versatile and advanced wireless motion detector designed for residential and commercial security applications. It offers a combination of cutting-edge technology and user-friendly features, making it an ideal choice for ensuring safety and peace of mind.

One of the standout features of the Honeywell 5820XL is its advanced imaging technology. The detector employs Passive Infrared (PIR) sensing, which allows it to detect motion based on the heat emitted by objects in its field of view. This ensures high sensitivity to human movement while minimizing false alarms triggered by pets or environmental factors.

The Honeywell 5820XL is engineered with a sleek, low-profile design that can seamlessly blend into various indoor environments. Its unobtrusive presence makes it suitable for both residential homes and businesses. The device is also lightweight and compact, facilitating easy installation in various locations without compromising performance.

Another key characteristic of the 5820XL is its impressive range of detection. The unit offers a coverage area of up to 40 feet in a standard installation, ensuring a wide detection span that is effective in larger spaces. Additionally, it features a 90-degree field of view, allowing for comprehensive monitoring of hallways, rooms, and open areas.

The 5820XL is built with dual zone detection technology, which helps it distinguish between different types of motion. This not only reduces false alarms but also provides enhanced security by focusing on genuine threats. Furthermore, the detector is equipped with a tamper switch that triggers an alert if the unit is removed or tampered with, providing an additional layer of protection.

For added convenience, the Honeywell 5820XL utilizes a robust wireless communication system, ensuring a reliable connection with Honeywell security panels. The unit operates on a long-lasting battery, which minimizes maintenance and allows for uninterrupted performance.

In summary, the Honeywell 5820XL wireless motion detector combines advanced sensing technology, expansive detection range, and a sleek design to provide effective motion surveillance. Its dual zone detection, along with the tamper alert feature, adds to its functionality, making it a valuable addition to any security system. Whether for residential or commercial use, the Honeywell 5820XL stands out as a dependable choice in motion detection technology.