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2400 2410 (Q3087A), 2400 2420 (Q3085A), 2400 2410xi (Q3088A) manual troubleshooting, chapter
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2400 2410xi (Q3088A)
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Troubleshooting
Specs
Install
Error codes
material safety data sheets on page recycling program on page
Warranty
End view of a 4-wire phone cord
problem
enter text on page print reports on page set up speed dialing on page
set new print photo defaults on page
Page 160
Image 160
chapter 15
troubleshooting
150
hp psc 2400 series
Page 159
Page 161
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Image 160
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Contents
hp psc photosmart series all-in-one reference guide
Page
hp psc photosmart series all-in-one
safety information
Warning! Potential shock hazard
contents
4 use the copy features
1 hp psc overview
2 load originals and load paper
6 use the fax features
11 warranty information
7 print from your computer
9 maintain your hp psc
13 fax setup
14 hp instant share setup and use
15 troubleshooting information
index
viii
contents
hp psc 2400 series
get help
help
description
For Windows users Go to the HP Director, and click Help
hp psc 2400 series
hp psc overview
the hp psc 2400 series at a glance on page
front panel overview on page menu overview on page
use the hp director software to do more with your hp psc on page
feature
the hp psc 2400 series at a glance
purpose
hp psc overview
button
front panel overview
hp psc overview
hp psc overview
button
9 Keypad enter fax numbers, values, or text
menu overview
use the hp director software to do more with your hp psc
open the hp director for Windows users
hp psc overview
open the hp director for Windows users on page
1 Status use this feature to display the current status of your
feature
hp psc overview
open the hp director for Macintosh users
feature
open the hp director all-in-one using Macintosh OS
hp psc overview
open the hp director using Macintosh OS
feature purpose
hp psc overview
feature
hp psc overview
load originals and load paper
load an original
load an original on page load paper on page load envelopes on page
load 4 by 6 inch 10 by 15 cm photo paper on page
load paper
load originals & paper
load the input tray
load originals & paper
load envelopes
load originals & paper
load postcards or Hagaki cards
load 4 by 6 inch 10 by 15 cm photo paper
load originals & paper
recommended papers
load other types of paper in the input tray
paper
tips
set the paper type
set paper type from the copy menu
paper
tips
set the paper size
set paper type from the photo menu
set the paper size from the copy menu
set the paper size from the photo menu
avoid jams
load originals & paper
load originals & paper
chapter
what is a memory card?
use a photo memory card
what is a memory card? on page
insert a memory card and save the files to your computer on page
insert a memory card and save the files to your computer
memory card
print photos from a proof sheet
print a proof sheet on page complete the proof sheet on page
print photos by scanning a proof sheet on page
memory card
print a proof sheet
complete the proof sheet
memory card
1. All 2. Last 3. Custom Range
1 Select the photos to print by using a dark pen or pencil to fill in the circles located underneath the thumbnail images on the proof sheet
memory card
set photo print options
print photos by scanning a proof sheet
set new print photo defaults on page
memory card
memory card
change photo menu print options
borderless print
set new print photo defaults
print photos directly from a memory card
memory card
select image size
create borderless prints
print individual photos
memory card
deselect photos
use quick print to print the current photo
print a DPOF file
memory card
view photos in a slide show
change the speed of the slide show
to print camera-selected photos
memory card
share digital photos through hp instant share
share photos through e-mail
memory card
share photos through e-mail on page
share photos online through hp instant share Windows only
use the hp photo & imaging gallery
memory card
memory card
chapter
use the copy features
overview
change default copy settings on page
copy a two-page black-and-white document on page
change default copy settings
increase copy speed or quality
2 Press 9 to select Set New Defaults from the Copy Menu
copy
copy a two-page black-and-white document
3 Press Start Black
5 Press Start Black
copy
make a 4 by 6 inch 10 by 15 cm borderless copy of a photo
copy
6 Press to highlight 4 x 6, and then press OK
copy
make multiple copies of the same original
11 Press Start Color
4 Press Start Black or Start Color
copy
copy a 4 by 6 inch 10 by 15 cm photo onto a full-size page
copy
6 Press 4 to select Paper Size from the Copy Menu
copy
12 Press Start Color
copy a photo several times on one page
copy
copy
resize an original to fit onto letter paper
6 Press Start Black or Start Color
copy
6 Press Start Black or Start Color
copy a washed-out original
copy a document that has been faxed several times
4 Press 8 to select Color Intensity from the Copy Menu
6 Press Start Color
enhance light areas of your copy
4 Press Start Black or Start Color
4 Press Start Color
copy
make a poster
copy
5 Press Start Black or Start Color
prepare a color t-shirt transfer
copy
stop copying
To stop copying, press Cancel on the front panel
4 Press to highlight Iron-On, and then press OK
5 Press Start Black or Start Color
use the scan features
scan an original
scan an original on page stop scanning on page
send the scan to a computer connected directly to the hp psc on page
4 Press Start Black or Start Color
send the scan to a computer connected directly to the hp psc
scan
stop scanning
send the scan to a memory card loaded in your hp psc
4 Press Start Black or Start Color
scan
scan
chapter
use the fax features
send a fax
enter text on page print reports on page set up speed dialing on page
control resolution and contrast on page set fax options on page
enable fax confirmation
send a basic fax
send a two-page black-and-white fax
send a color original or photo fax
4 Press Start Black
4 Press Start Black
5 Press Start Color
send a fax using speed dials
6 Press Start Black or Start Color
receive a fax
set number of rings before answering
set up your hp psc to answer fax calls manually on page
set number of rings before answering on page
set up your hp psc to answer fax calls manually
set the fax header
receive a fax manually
print reports
enter text
generate automated reports on page generate manual reports on page
generate automated reports
generate manual reports
create speed-dial entries
set up speed dialing
create speed-dial entries on page delete speed-dial entries on page
control resolution and contrast
change resolution
delete speed-dial entries
change resolution on page change contrast on page
set new defaults
change contrast
7 Press Start Black or Start Color
7 Press Start Black or Start Color
set fax options
redial a busy or unanswered number automatically
use error correction mode ECM on page
adjust the volume on page
use error correction mode ECM
adjust the volume
set automatic reduction for incoming faxes
change the answer ring pattern distinctive ringing
set the date and time
set the paper size
reprint the faxes in memory
set backup fax reception
set tone or pulse dialing
1 Press Setup 2 Press 5, then press
stop faxing
To stop a fax you are sending or receiving, press Cancel
chapter
print from a software application on page
print
set print options
Macintosh users
Windows users
to change the print settings for all future jobs
stop a print job
Macintosh users
copies & pages panel
layout panel
print
chapter
order supplies
order media
order print cartridges
print cartridges
order supplies
chapter
clean the glass
clean the lid backing
maintain your hp psc
clean the glass on page clean the lid backing on page
clean the exterior
work with print cartridges
check the ink levels
align the print cartridges on page clean the print cartridges on page
to check the ink level for Macintosh users
print a self-test report
maintain your hp psc
handle print cartridges
maintain your hp psc
Copper contacts
Plastic tape with
Print-carriage access door Print cartridge
replace the print cartridges
maintain your hp psc
maintain your hp psc
Caution! Do not touch the copper contacts or ink nozzles
use the print cartridge protector
use a photo print cartridge
maintain your hp psc
align the print cartridges
to align the print cartridges from the front panel when prompted
maintain your hp psc
to align the cartridges from the front panel
clean the print cartridges
clean the print cartridge contacts
2 Click the Device Services tab 3 Click Align the Print Cartridges
to align the print cartridges from the hp director for Windows users
Contacts Nozzles do not clean
maintain your hp psc
set the power save time
restore factory defaults
maintain your hp psc
set the prompt delay time
maintain your hp psc
10 get hp psc support
get support and other information from the Internet
hp customer support
hp psc support
call in North America during warranty
call elsewhere in the world
hppsc
country/region
country/region
hp technical support
country/region
hp technical support
call in Australia post-warranty
prepare your hp psc for shipment
hp psc support
country/region
hp psc support
hp distribution center
hp psc support
11 warranty information
duration of limited warranty
warranty service
warranty upgrades
returning your hp psc for service
hewlett-packard limited global warranty statement
extent of limited warranty
warranty information
limitations of warranty
limitations of liability
local law
warranty information
limited warranty information for EU countries
warranty information
12 technical information
system requirements
system requirements on page paper specifications on page
print specifications on page print margin specifications on page
paper specifications
paper tray capacities
paper weight
Windows PC requirements
paper sizes
paper weight
technical information
type
print specifications
print margin specifications
resolution dpi
mode
copy specifications
print resolution dpi
scan resolution dpi
technical information
fax specifications
photo memory card specifications
technical information
photo dpi
scan specifications
physical specifications
power specifications
environmental specifications
material safety data sheets
environmental product stewardship program
protecting the environment
ozone production
regulatory notices
recycling program
hp inkjet supplies recycling program
regulatory model identification number
FCC statement
technical information
technical information
notice to users of the European Economic Area
notice to users of the German telephone network
declaration of conformity European Union
technical information
notice to users in Japan VCCI-2 notice to users in Korea
geräuschemission
technical information
technical information
declaration of conformity
Declares that the product
13 fax setup
how to tell if the instructions in this chapter apply to you
how to tell if the instructions in this chapter apply to you on page
how to choose the right fax setup for your office on page
use this chapter if located in one of these countries/regions
how to choose the right fax setup for your office
fax setup
fax setup
Yes, I receive voice calls No Please continue answering questions
select your fax setup case from this table
other equipment/services sharing your fax line
recommended fax setup
fax setup
case B faxing with a distinctive ring service on the same line
case A separate fax line no voice calls received
how your hp psc will answer fax calls
fax setup
fax setup
how your hp psc will answer fax calls
case C shared voice/fax line
how to answer fax calls automatically
fax setup
case D fax line shared with PC modem no voice calls received
how to answer fax calls manually
fax setup
fax setup
case E shared voice/fax line with PC modem
how your hp psc will answer fax calls
case F shared voice/fax line with answering machine
how to answer fax calls automatically
how to answer fax calls manually
fax setup
fax setup
how your hp psc will answer fax calls
case G shared voice/fax line with PC modem and answering machine
fax setup
fax setup
case H shared voice/fax line with voicemail
how your hp psc will answer fax calls
how to answer fax calls manually
case I shared voice/fax line with PC modem and voicemail
fax setup
fax setup
HP PSC
faxing from a DSL line
how to answer fax calls manually
fax setup
Back view of the HP PSC
14 hp instant share setup and use
use hp instant share in five easy steps Windows
send a photo or image using your hp psc Macintosh on page
why should I register with hp instant share Windows? on page
use the e-mail button
hp instant share
use the hp instant share photo menu option
use a scanned image
5 Click the HP Instant Share tab
hp instant share
access hp instant share from the hp director
hp instant share
1 Open the HP Director
4 Click the HP Instant Share tab
send a photo or image using your hp psc Macintosh
access the e-mail option from the hp director on page
use the e-mail button
use the hp instant share photo menu option
why should I register with hp instant share Windows?
access the e-mail option from the hp director
use a scanned image
hp instant share
15 troubleshooting information
installation troubleshooting
software and hardware installation troubleshooting
installation troubleshooting on page
problem
possible cause and solution
troubleshooting
software installation troubleshooting
problem
reinstall it as described in Some of the icons are missing in the
troubleshooting
follow these steps
problem
possible cause and solution
troubleshooting
to uninstall from a Windows computer
problem
possible cause and solution
to uninstall from a Macintosh computer
Fax Setup Wizard
problem
possible cause and solution
troubleshooting
hardware installation troubleshooting
problem
possible cause and solution
troubleshooting
cartridges on page
fax setup troubleshooting
problem
possible cause and solution
troubleshooting
problem
possible cause and solution
troubleshooting
End view of a 4-wire phone cord
problem
possible cause and solution
troubleshooting
use error correction mode ECM on page 68. Also contact your
problem
possible cause and solution
troubleshooting
continued
problem
possible cause and solution
troubleshooting
when sending faxes and when receiving faxes on page
operational troubleshooting
hp instant share setup troubleshooting
hp instant share troubleshooting
error message
troubleshooting
chapter
index
Numerics
Page
Page
index
hp psc 2400 series
Page
Q3083-90207 Q3083-90207
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