HP 2400 2450 (Q3090A-Japan only), 2400 2420 (Q3085A) manual case C shared voice/fax line, fax setup

fax setup

case C: shared voice/fax line

If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment on this phone line, connect your HP PSC as described in this section.

Telephone

wall jack

Back view of the HP PSC Telephone

Use the phone cord supplied in the box with your HP PSC

1Using the phone cord supplied in the box with your HP PSC, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP PSC.

Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC, you might not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 145.

2Remove the white plug from the port labeled “2-EXT” on the back of your HP PSC, and then connect a phone to this port.

Now you need to decide how you want to answer fax calls: automatically or manually.

how to answer fax calls automatically

The HP PSC is factory-set to answer all calls automatically after 5 rings, so you do not need to change any settings if you want to automatically receive faxes. Your HP PSC will not be able to distinguish between fax and voice calls in this case, however, so if you suspect a voice call is incoming, you will need to answer it before the 5th ring or the HP PSC will answer first.

Note: If you pick up the phone before the 5th ring and hear fax tones from a sending fax machine, you will need to manually answer the fax call. For information on how to receive fax calls manually from your attached phone and from an extension phone, see receive a fax manually on page 61.

fax setup

reference guide 121