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HP 3020 manual Loose toner, Vertical repetitive defects

Models: 3020

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Loose toner

●For Windows printer drivers, select Type is: on the Paper tab or the Paper/Quality tab, and select the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in the HP toolbox.

For Macintosh printer drivers, check Type is: on the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Macintosh drivers), and select the media that you are using. See Optimizing print quality for media types for instructions.

●Clean the inside of the device. See Cleaning and maintenance for instructions.

●Check the media type and quality. See Device media specifications for more information.

●Try installing a new HP print cartridge. See the start guide for instructions.

●Plug the device directly into an alternating current (AC) outlet instead of into a power strip.

Vertical repetitive defects

●The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See the start guide for instructions.

●The internal parts might have toner on them. See Cleaning and maintenance for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more pages are printed.

●For Windows printer drivers, select Type is: on the Paper tab or the Paper/Quality tab, and select the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in the HP toolbox.

For Macintosh printer drivers, check Type is: on the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Macintosh drivers), and select the media that you are using. See Optimizing print quality for media types for instructions.

ENWW	Print quality is unacceptable 105

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HP 3020 manual Loose toner, Vertical repetitive defects

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 101 Vii Appendix a SpecificationsViii Appendix D HP parts and accessoriesGetting to know your device Package contents of the hp LaserJet 3020 all-in-one Package contents of the hp LaserJet 3030 all-in-one Speed HP LaserJet 3020 all-in-one hardware components Identifying the hardware componentsHP LaserJet 3030 all-in-one hardware components Enww Enww Supported operating systems Identifying the software componentsSupported paper weights and sizes Print-media specificationsMedia input tray paper sizes Automatic document feeder ADF paper sizes Priority input slot paper sizesSetting or feature HP toolbox Device control Panel Supported browsers Using the hp toolbox WindowsTo view the hp toolbox Fax tab Hp toolbox sectionsOther links Status tabScan to... tab Troubleshooting tabDocumentation tab Printing a device control panel menu map Using the device control panelPrinting a configuration Restoring the factory-set defaultsUsing the device volume controls Changing the default media sizeChanging the device control panel display language To change the device control panel key-press volume To change the alarm volumeEnww Printing To print by using manual feed Printing by using manual feedStopping or canceling a print job Printer drivers Changing print settingsTo change default settings across all programs Windows To change default settings across all programs MacintoshTo change settings for a print job Macintosh To change settings for a print job Windows600 dpi 300 dpi Understanding print-quality settingsTo temporarily change print-quality settings To change print-quality settings for all future jobsTo use EconoMode to save toner Optimizing print quality for media types To gain access to the optimizing featureDevice media specifications Labels Guidelines for using mediaCommon media problems table PaperEnvelopes TransparenciesEnvelope construction Envelope storage Card stock and heavy mediaEnvelopes with double-side seams Envelopes with adhesive strips or flapsCard stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specificationsTo print on one envelope Printing on envelopesTo print on multiple envelopes Enww To print on transparencies or labels Printing on transparencies and labelsMedia type from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted formsTo print on custom-sized media or card stock Printing on custom-sized media or card stockTo manually duplex Printing on both sides of the media manual duplexingOn the Finishing tab, select Print on Both Sides Printing on both sides of the media manual duplexing To print multiple pages on a single sheet Windows Printing multiple pages on a single sheet of mediaTo print multiple pages on a single sheet Macintosh To print booklets Printing bookletsPrint on Both Sides Enww Printing watermarks To use the watermark featureEnww Copying To load originals onto the flatbed scanner Loading originals to copyLoading originals to copy Starting a copy job Canceling a copy jobTo adjust the copy quality for the current job Adjusting the copy qualityTo adjust the default copy quality To adjust the lighter/darker setting for the current job Adjusting the lighter/darker contrast settingTo adjust the default lighter/darker setting Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy sizeEnww To change the copy-collation setting for the current job Changing the copy-collation settingTo change the default copy-collation setting Changing the number of copies To change the default number of copiesTo change the number of copies for the current job To copy a photo Copying photos, two-sided originals, or booksTo copy a multiple-page stack of two-sided originals To copy a book Enww Scanning Loading originals onto the flatbed scanner Loading originals to scanLoading originals to scan Understanding scanning methods Scanning to a folder Scanning from the device control panel WindowsProgramming the device Scan to button Scanning to e-mailProgramming the device Scan to button Canceling a scan job Click Settings Scanning by using hp LaserJet Scan software WindowsScanning to another software program Scanning to a fileScanning to the Readiris OCR software Scanning to e-mail Scanning from the device and hp Director MacintoshScanning to a software program Using page-by-page scanningTo scan from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a TWAIN-enabled program Scanning from a WIA-enabled program Windows XP onlyScanning a photo Scanning a photo or a bookScanning a book Scanning a photo or a book Readiris Scanning by using OCRResolution and color guidelines Scanner resolution and colorColor Setting Recommended useFaxing Faxing Cleaning and maintenance To clean the exterior Cleaning the outside of the deviceTo clean the glass To clean the lid backing To clean the media path Cleaning the media pathEnww Enww See Service and support Enww Troubleshooting Device does not turn on Is power reaching the device?Was the device exposed to an electric or magnetic field? Does the document contain blank pages? Does the configuration page print?Pages print but are totally blank Is the sealing tape still in the print cartridge?Are media jams present? Pages did not printDoes a message appear on your computer screen? Is media being pulled into the device correctly?Is the printed page different from what appears onscreen? Pages printed, but a problem existsAre the device settings appropriate for the print media? Is the print quality poor?Printer not responding/error writing to LPT1 Onscreen error messages appearCannot access port in use by another application More than one sheet feeds at one time Paper-handling problems existMedia curls when fed through device Print is skewed crookedIs the text garbled, incorrect, or incomplete? Printed page is different from what appears onscreenAre graphics or text missing? Are there blank pages? Is the quality of graphics poor? To clear a media jam Media jams occur in the printerEnww Tips to avoid media jams To clear other media jamsLight print or fade Print quality is unacceptableToner specks Dropouts Vertical linesToner smear Gray backgroundVertical repetitive defects Loose tonerSkew Misformed charactersWrinkles or creases Curl or waveToner scatter outline Door open or no print cartridge Device control panel error messages appearResolving common error messages Critical error messagesAlert messages Enww Is media loaded in the input tray? No copy came outIs the original of poor quality? Copies are blank, or images are missing or fadedHas the sealing tape been removed from the print cartridge? Is the print cartridge low on toner?Copy quality is unacceptable Preventing problemsTypical automatic document feeder ADF jam locations Media jams occur in the automatic document feeder ADFTo clear a media jam from the automatic document feeder ADF Enww Enww Wrong original was copied Copy defects are apparentVertical white or faded stripes Blank pagesReduced size Unwanted linesBlack dots or streaks Unclear textIs the image skewed crooked? Is the image quality better when the document is printed?Scanned image is of poor quality Is the original a second-generation photo or picture?Part of the image did not scan Is your computer set for bidirectional communication? Is your resolution or color level set too high?Scan takes too long Is your software set to scan in color?Common scanning error messages Error messages appearScan quality is unacceptable Preventing problemsScan quality is unacceptable Enww Electrical specifications1 SpecificationsPhysical specifications Environmental specificationsAcoustic emissions1 HP LaserJet 3020/3030 all-in-one series specifications HP LaserJet 3020/3030 all-in-one series specificationsAutomatic document feeder ADF input tray specifications HP LaserJet 3030 all-in-one fax specifications HP LaserJet 3020/3030 all-in-one series battery 133 Regulatory InformationFCC regulations FCC regulations IC CS-03 requirements hp LaserJet 3030 all-in-one only 137 Laser safety statement Safety statementsCanada DOC regulations Korean EMI statement Laser statement for FinlandAustralia Product Options Declaration of ConformityEnvironmental product stewardship program Returns Non-U.S. returns Paper HP LaserJet printing suppliesMaterial restrictions For more information NederlandsVoorschriften Material safety data sheets Enww HP Product Duration of Limited Warranty HP limited warranty statementAppendix C HP limited warranty statement 149 HP parts and accessoriesPrinting supplies Ordering hp parts and accessoriesHP parts and accessories charts AccessoriesSupplementary documentation Replacement partsStoring print cartridges To install a print cartridgeHP LaserJet print cartridges HP policy on non-hp print cartridgesSaving toner Recycling print cartridgesReturns Enww 155 Service and supportRepackaging guidelines Obtaining hardware serviceTo obtain hardware service Returning the unitTo remove the media input tray Extended warranty What needs to be done? Service information formEnww 1284-B GlossaryECP Twain Enww Index Symbols/NumericsEnergy Star Jams Enww ADF Twain Page Q2665-90902