Guidelines for using media

Use the guidelines in this section when selecting and using print media.

 

Paper

 

For best results, use conventional paper. Make sure that the paper is of good quality and free

 

of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

 

If you are unsure about what type of paper you are loading (such as bond or recycled), check

 

the label on the package.

 

Some paper causes print quality problems, jamming, or damage to the device.

 

Do not use letterhead that is printed with low-temperature inks, such as those used in some

Note

 

types of thermography.

 

Do not use raised letterhead.

 

The device uses heat and pressure to fuse toner to the media. Make sure that any colored

 

media or preprinted forms use inks that are compatible with the device temperature (200° C or

 

392° F for 0.1 second).

Common media problems table

Symptom

Poor print quality or toner adhesion, or problems with feeding.

Dropouts, jamming, or curl.

Increased gray background shading.

Excessive curl, or problems with feeding.

Jamming, or damage to device.

Problem with media

Too moist, too rough, too smooth, or embossed.

Faulty media lot.

Media has been stored improperly.

The media weight is too heavy.

Too moist, wrong grain direction, or short-grain construction.

Cutouts or perforations.

Solution

Try another kind of media between 100 and 250 Sheffield and 4 to 6 percent moisture content.

Store media flat in its moisture- proof wrapping.

Use lighter media.

Use long-grain media.

Do not use media with cutouts or perforations.

Note

Problems with feeding.

Ragged edges.

Use good-quality media.

Labels

For best results, use only HP-brand labels. To order HP supplies, visit http://www.hp.com.

28 Chapter 3 Printing

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HP 3020 manual Guidelines for using media, Paper, Common media problems table, Labels