Manuals
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HP
3020
manual
Models:
3020
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Troubleshooting
Specs
Install
Error messages
Material safety data sheets
To change the alarm volume
Symbols/Numerics
Warranty
Maintenance
Printing a configuration
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Contents
Use
Page
User Guide
Copyright Information
Table of contents
Copying
Faxing Cleaning and maintenance
101
Vii
Appendix a Specifications
Viii
Appendix D HP parts and accessories
Getting to know your device
Package contents of the hp LaserJet 3020 all-in-one
Package contents of the hp LaserJet 3030 all-in-one
Speed
HP LaserJet 3020 all-in-one hardware components
Identifying the hardware components
HP LaserJet 3030 all-in-one hardware components
Enww
Enww
Supported operating systems
Identifying the software components
Supported paper weights and sizes
Print-media specifications
Media input tray paper sizes
Automatic document feeder ADF paper sizes
Priority input slot paper sizes
Setting or feature HP toolbox Device control Panel
Supported browsers
Using the hp toolbox Windows
To view the hp toolbox
Other links
Hp toolbox sections
Status tab
Fax tab
Scan to... tab
Troubleshooting tab
Documentation tab
Printing a configuration
Using the device control panel
Restoring the factory-set defaults
Printing a device control panel menu map
Using the device volume controls
Changing the default media size
Changing the device control panel display language
To change the device control panel key-press volume
To change the alarm volume
Enww
Printing
To print by using manual feed
Printing by using manual feed
Stopping or canceling a print job
To change default settings across all programs Windows
Changing print settings
To change default settings across all programs Macintosh
Printer drivers
To change settings for a print job Macintosh
To change settings for a print job Windows
To temporarily change print-quality settings
Understanding print-quality settings
To change print-quality settings for all future jobs
600 dpi 300 dpi
To use EconoMode to save toner
Optimizing print quality for media types
To gain access to the optimizing feature
Device media specifications
Common media problems table
Guidelines for using media
Paper
Labels
Envelopes
Transparencies
Envelope construction
Envelopes with double-side seams
Card stock and heavy media
Envelopes with adhesive strips or flaps
Envelope storage
Card stock guidelines
Selecting media for the automatic document feeder ADF
Automatic document feeder ADF specifications
To print on one envelope
Printing on envelopes
To print on multiple envelopes
Enww
To print on transparencies or labels
Printing on transparencies and labels
Media type from the Type is drop-down list
To print on letterhead and preprinted forms
Printing on letterhead and preprinted forms
To print on custom-sized media or card stock
Printing on custom-sized media or card stock
To manually duplex
Printing on both sides of the media manual duplexing
On the Finishing tab, select Print on Both Sides
Printing on both sides of the media manual duplexing
To print multiple pages on a single sheet Windows
Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet Macintosh
To print booklets
Printing booklets
Print on Both Sides
Enww
Printing watermarks
To use the watermark feature
Enww
Copying
To load originals onto the flatbed scanner
Loading originals to copy
Loading originals to copy
Starting a copy job
Canceling a copy job
To adjust the copy quality for the current job
Adjusting the copy quality
To adjust the default copy quality
To adjust the lighter/darker setting for the current job
Adjusting the lighter/darker contrast setting
To adjust the default lighter/darker setting
Reducing or enlarging copies
To reduce or enlarge copies for the current job
To change the default copy size
Enww
To change the copy-collation setting for the current job
Changing the copy-collation setting
To change the default copy-collation setting
Changing the number of copies
To change the default number of copies
To change the number of copies for the current job
To copy a photo
Copying photos, two-sided originals, or books
To copy a multiple-page stack of two-sided originals
To copy a book
Enww
Scanning
Loading originals onto the flatbed scanner
Loading originals to scan
Loading originals to scan
Understanding scanning methods
Programming the device Scan to button
Scanning from the device control panel Windows
Scanning to e-mail
Scanning to a folder
Programming the device Scan to button
Canceling a scan job
Click Settings
Scanning by using hp LaserJet Scan software Windows
Scanning to another software program
Scanning to a file
Scanning to the Readiris OCR software
Scanning from the device and hp Director Macintosh
Scanning to a software program
Using page-by-page scanning
Scanning from a TWAIN-enabled program
Using TWAIN-compliant and WIA-compliant software
Scanning from a WIA-enabled program Windows XP only
To scan from a TWAIN-enabled program
Scanning a photo
Scanning a photo or a book
Scanning a book
Scanning a photo or a book
Readiris
Scanning by using OCR
Resolution and color guidelines
Scanner resolution and color
Color
Setting Recommended use
Faxing
Faxing
Cleaning and maintenance
To clean the exterior
Cleaning the outside of the device
To clean the glass
To clean the lid backing
To clean the media path
Cleaning the media path
Enww
Enww
See Service and support
Enww
Troubleshooting
Device does not turn on
Is power reaching the device?
Was the device exposed to an electric or magnetic field?
Pages print but are totally blank
Does the configuration page print?
Is the sealing tape still in the print cartridge?
Does the document contain blank pages?
Does a message appear on your computer screen?
Pages did not print
Is media being pulled into the device correctly?
Are media jams present?
Are the device settings appropriate for the print media?
Pages printed, but a problem exists
Is the print quality poor?
Is the printed page different from what appears onscreen?
Printer not responding/error writing to LPT1
Onscreen error messages appear
Cannot access port in use by another application
Media curls when fed through device
Paper-handling problems exist
Print is skewed crooked
More than one sheet feeds at one time
Is the text garbled, incorrect, or incomplete?
Printed page is different from what appears onscreen
Are graphics or text missing? Are there blank pages?
Is the quality of graphics poor?
To clear a media jam
Media jams occur in the printer
Enww
Tips to avoid media jams
To clear other media jams
Light print or fade
Print quality is unacceptable
Toner specks
Dropouts
Vertical lines
Toner smear
Gray background
Vertical repetitive defects
Loose toner
Skew
Misformed characters
Wrinkles or creases
Curl or wave
Toner scatter outline
Resolving common error messages
Device control panel error messages appear
Critical error messages
Door open or no print cartridge
Alert messages
Enww
Is media loaded in the input tray?
No copy came out
Has the sealing tape been removed from the print cartridge?
Copies are blank, or images are missing or faded
Is the print cartridge low on toner?
Is the original of poor quality?
Copy quality is unacceptable
Preventing problems
Typical automatic document feeder ADF jam locations
Media jams occur in the automatic document feeder ADF
To clear a media jam from the automatic document feeder ADF
Enww
Enww
Vertical white or faded stripes
Copy defects are apparent
Blank pages
Wrong original was copied
Black dots or streaks
Unwanted lines
Unclear text
Reduced size
Scanned image is of poor quality
Is the image quality better when the document is printed?
Is the original a second-generation photo or picture?
Is the image skewed crooked?
Part of the image did not scan
Scan takes too long
Is your resolution or color level set too high?
Is your software set to scan in color?
Is your computer set for bidirectional communication?
Common scanning error messages
Error messages appear
Scan quality is unacceptable
Scan quality is unacceptable
Enww
Physical specifications
Specifications
Environmental specifications
Electrical specifications1
Acoustic emissions1
HP LaserJet 3020/3030 all-in-one series specifications
HP LaserJet 3020/3030 all-in-one series specifications
Automatic document feeder ADF input tray specifications
HP LaserJet 3030 all-in-one fax specifications
HP LaserJet 3020/3030 all-in-one series battery
133
Regulatory Information
FCC regulations
FCC regulations
IC CS-03 requirements hp LaserJet 3030 all-in-one only
137
Laser safety statement
Safety statements
Canada DOC regulations
Korean EMI statement
Laser statement for Finland
Australia
Product Options
Declaration of Conformity
Environmental product stewardship program
Returns Non-U.S. returns Paper
HP LaserJet printing supplies
Material restrictions
For more information
Nederlands
Voorschriften
Material safety data sheets
Enww
HP Product Duration of Limited Warranty
HP limited warranty statement
Appendix C HP limited warranty statement
149
HP parts and accessories
HP parts and accessories charts
Ordering hp parts and accessories
Accessories
Printing supplies
Supplementary documentation
Replacement parts
HP LaserJet print cartridges
To install a print cartridge
HP policy on non-hp print cartridges
Storing print cartridges
Saving toner
Recycling print cartridges
Returns
Enww
155
Service and support
To obtain hardware service
Obtaining hardware service
Returning the unit
Repackaging guidelines
To remove the media input tray
Extended warranty
What needs to be done?
Service information form
Enww
1284-B
Glossary
ECP
Twain
Enww
Index
Symbols/Numerics
Energy Star
Jams
Enww
ADF
Twain
Page
Q2665-90902
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