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HP
3020
manual
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Troubleshooting
Specification
Install
Error codes
Material safety data sheets
To change the alarm volume
Symbols/Numerics
Warranty
Maintenance
Printing a configuration
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146
Appendix B Regulatory Information
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Contents
Use
Page
User Guide
Copyright Information
Table of contents
Copying
Faxing Cleaning and maintenance
101
Appendix a Specifications
Vii
Appendix D HP parts and accessories
Viii
Getting to know your device
Package contents of the hp LaserJet 3020 all-in-one
Package contents of the hp LaserJet 3030 all-in-one
Speed
Identifying the hardware components
HP LaserJet 3020 all-in-one hardware components
HP LaserJet 3030 all-in-one hardware components
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Identifying the software components
Supported operating systems
Print-media specifications
Supported paper weights and sizes
Media input tray paper sizes
Priority input slot paper sizes
Automatic document feeder ADF paper sizes
Setting or feature HP toolbox Device control Panel
Using the hp toolbox Windows
Supported browsers
To view the hp toolbox
Hp toolbox sections
Other links
Status tab
Fax tab
Troubleshooting tab
Scan to... tab
Documentation tab
Using the device control panel
Printing a configuration
Restoring the factory-set defaults
Printing a device control panel menu map
Changing the default media size
Using the device volume controls
Changing the device control panel display language
To change the alarm volume
To change the device control panel key-press volume
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Printing
Printing by using manual feed
To print by using manual feed
Stopping or canceling a print job
Changing print settings
To change default settings across all programs Windows
To change default settings across all programs Macintosh
Printer drivers
To change settings for a print job Windows
To change settings for a print job Macintosh
Understanding print-quality settings
To temporarily change print-quality settings
To change print-quality settings for all future jobs
600 dpi 300 dpi
To use EconoMode to save toner
To gain access to the optimizing feature
Optimizing print quality for media types
Device media specifications
Guidelines for using media
Common media problems table
Paper
Labels
Transparencies
Envelopes
Envelope construction
Card stock and heavy media
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Card stock guidelines
Automatic document feeder ADF specifications
Selecting media for the automatic document feeder ADF
Printing on envelopes
To print on one envelope
To print on multiple envelopes
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Printing on transparencies and labels
To print on transparencies or labels
Media type from the Type is drop-down list
Printing on letterhead and preprinted forms
To print on letterhead and preprinted forms
Printing on custom-sized media or card stock
To print on custom-sized media or card stock
Printing on both sides of the media manual duplexing
To manually duplex
On the Finishing tab, select Print on Both Sides
Printing on both sides of the media manual duplexing
Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet Windows
To print multiple pages on a single sheet Macintosh
Printing booklets
To print booklets
Print on Both Sides
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To use the watermark feature
Printing watermarks
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Copying
Loading originals to copy
To load originals onto the flatbed scanner
Loading originals to copy
Canceling a copy job
Starting a copy job
Adjusting the copy quality
To adjust the copy quality for the current job
To adjust the default copy quality
Adjusting the lighter/darker contrast setting
To adjust the lighter/darker setting for the current job
To adjust the default lighter/darker setting
Reducing or enlarging copies
To change the default copy size
To reduce or enlarge copies for the current job
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Changing the copy-collation setting
To change the copy-collation setting for the current job
To change the default copy-collation setting
To change the default number of copies
Changing the number of copies
To change the number of copies for the current job
Copying photos, two-sided originals, or books
To copy a photo
To copy a multiple-page stack of two-sided originals
To copy a book
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Scanning
Loading originals to scan
Loading originals onto the flatbed scanner
Loading originals to scan
Understanding scanning methods
Scanning from the device control panel Windows
Programming the device Scan to button
Scanning to e-mail
Scanning to a folder
Programming the device Scan to button
Canceling a scan job
Scanning by using hp LaserJet Scan software Windows
Click Settings
Scanning to a file
Scanning to another software program
Scanning to the Readiris OCR software
Scanning from the device and hp Director Macintosh
Using page-by-page scanning
Scanning to a software program
Using TWAIN-compliant and WIA-compliant software
Scanning from a TWAIN-enabled program
Scanning from a WIA-enabled program Windows XP only
To scan from a TWAIN-enabled program
Scanning a photo or a book
Scanning a photo
Scanning a book
Scanning a photo or a book
Scanning by using OCR
Readiris
Scanner resolution and color
Resolution and color guidelines
Setting Recommended use
Color
Faxing
Faxing
Cleaning and maintenance
Cleaning the outside of the device
To clean the exterior
To clean the glass
To clean the lid backing
Cleaning the media path
To clean the media path
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See Service and support
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Troubleshooting
Is power reaching the device?
Device does not turn on
Was the device exposed to an electric or magnetic field?
Does the configuration page print?
Pages print but are totally blank
Is the sealing tape still in the print cartridge?
Does the document contain blank pages?
Pages did not print
Does a message appear on your computer screen?
Is media being pulled into the device correctly?
Are media jams present?
Pages printed, but a problem exists
Are the device settings appropriate for the print media?
Is the print quality poor?
Is the printed page different from what appears onscreen?
Onscreen error messages appear
Printer not responding/error writing to LPT1
Cannot access port in use by another application
Paper-handling problems exist
Media curls when fed through device
Print is skewed crooked
More than one sheet feeds at one time
Printed page is different from what appears onscreen
Is the text garbled, incorrect, or incomplete?
Are graphics or text missing? Are there blank pages?
Is the quality of graphics poor?
Media jams occur in the printer
To clear a media jam
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To clear other media jams
Tips to avoid media jams
Print quality is unacceptable
Light print or fade
Toner specks
Vertical lines
Dropouts
Gray background
Toner smear
Loose toner
Vertical repetitive defects
Misformed characters
Skew
Curl or wave
Wrinkles or creases
Toner scatter outline
Device control panel error messages appear
Resolving common error messages
Critical error messages
Door open or no print cartridge
Alert messages
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No copy came out
Is media loaded in the input tray?
Copies are blank, or images are missing or faded
Has the sealing tape been removed from the print cartridge?
Is the print cartridge low on toner?
Is the original of poor quality?
Preventing problems
Copy quality is unacceptable
Media jams occur in the automatic document feeder ADF
Typical automatic document feeder ADF jam locations
To clear a media jam from the automatic document feeder ADF
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Copy defects are apparent
Vertical white or faded stripes
Blank pages
Wrong original was copied
Unwanted lines
Black dots or streaks
Unclear text
Reduced size
Is the image quality better when the document is printed?
Scanned image is of poor quality
Is the original a second-generation photo or picture?
Is the image skewed crooked?
Part of the image did not scan
Is your resolution or color level set too high?
Scan takes too long
Is your software set to scan in color?
Is your computer set for bidirectional communication?
Error messages appear
Common scanning error messages
Scan quality is unacceptable
Scan quality is unacceptable
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Specifications
Physical specifications
Environmental specifications
Electrical specifications1
Acoustic emissions1
HP LaserJet 3020/3030 all-in-one series specifications
HP LaserJet 3020/3030 all-in-one series specifications
Automatic document feeder ADF input tray specifications
HP LaserJet 3030 all-in-one fax specifications
HP LaserJet 3020/3030 all-in-one series battery
Regulatory Information
133
FCC regulations
FCC regulations
IC CS-03 requirements hp LaserJet 3030 all-in-one only
137
Safety statements
Laser safety statement
Canada DOC regulations
Laser statement for Finland
Korean EMI statement
Australia
Declaration of Conformity
Product Options
Environmental product stewardship program
HP LaserJet printing supplies
Returns Non-U.S. returns Paper
Material restrictions
Nederlands
For more information
Voorschriften
Material safety data sheets
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HP limited warranty statement
HP Product Duration of Limited Warranty
Appendix C HP limited warranty statement
HP parts and accessories
149
Ordering hp parts and accessories
HP parts and accessories charts
Accessories
Printing supplies
Replacement parts
Supplementary documentation
To install a print cartridge
HP LaserJet print cartridges
HP policy on non-hp print cartridges
Storing print cartridges
Recycling print cartridges
Saving toner
Returns
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Service and support
155
Obtaining hardware service
To obtain hardware service
Returning the unit
Repackaging guidelines
To remove the media input tray
Extended warranty
Service information form
What needs to be done?
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Glossary
1284-B
ECP
Twain
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Symbols/Numerics
Index
Energy Star
Jams
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ADF
Twain
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Q2665-90902
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