Copy quality is unacceptable
This section provides information about the following topics:
●Preventing problems
●Identifying and correcting copy defects
Preventing problems
The following are a few simple steps you can take to improve copy quality:
●Copy from the flatbed scanner. This will produce a higher quality copy than copying from the automatic document feeder (ADF).
●Use quality originals.
●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR application. See Loading originals to copy for instructions.
●If your device frequently feeds more than one page at a time, the separation pad might need to be replaced. For more information, see Service and support.
●Use or make a carrier sheet to protect your originals.
Note | Recurring feed problems indicate the copier/separation pad is worn. See Service and support |
| for more information about contacting an authorized service provider. |
114 Chapter 8 Troubleshooting | ENWW |
