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HP 3020 manual Faxing Cleaning and maintenance

Models: 3020

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Loading originals onto the flatbed scanner	62
Loading originals into the automatic document feeder (ADF) input tray	62
Understanding scanning methods	64
Scanning from the device control panel (Windows)	65
Programming the device Scan to button	65
Scanning to e-mail	65
Scanning to a folder	65
Canceling a scan job	67
Scanning by using hp LaserJet Scan software (Windows)	68
Scanning to e-mail	68
Scanning to a file	69
Scanning to another software program	69
Scanning to the Readiris OCR software	70
Scanning from the device and hp Director (Macintosh)	71
Scanning to e-mail	71
Scanning to a file	71
Scanning to a software program	72
Using page-by-page scanning	72
Scanning by using TWAIN-compliant and WIA-compliant software	73
Using TWAIN-compliant and WIA-compliant software	73
Scanning a photo or a book	74
Scanning a photo	74
Scanning a book	74
Scanning by using OCR	76
Readiris	76
Scanner resolution and color	77
Resolution and color guidelines	77
Color	78
6 Faxing
..................................................................................................................................................	79
7 Cleaning and maintenance
Cleaning the outside of the device	82
To clean the exterior	82
To clean the glass	82
To clean the lid backing	83
Cleaning the media path	84
To clean the media path	84
Replacing the automatic document feeder (ADF) pickup roller assembly	85
8 Troubleshooting
Device does not turn on	90
Is power reaching the device?	90
The device control panel display has black lines or dots, or becomes blank	91
Was the device exposed to an electric or magnetic field?	91
Pages print but are totally blank	92
Is the sealing tape still in the print cartridge?	92
Does the document contain blank pages?	92
Does the configuration page print?	92
Is the original loaded correctly?	92
Pages did not print	93
Does a message appear on your computer screen?	93
Is media being pulled into the device correctly?	93

ENWW

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HP 3020 manual Faxing Cleaning and maintenance

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 101 Vii Appendix a Specifications Viii Appendix D HP parts and accessories Getting to know your device Package contents of the hp LaserJet 3020 all-in-one Package contents of the hp LaserJet 3030 all-in-one Speed HP LaserJet 3020 all-in-one hardware components Identifying the hardware componentsHP LaserJet 3030 all-in-one hardware components Enww Enww Supported operating systems Identifying the software components Supported paper weights and sizes Print-media specificationsMedia input tray paper sizes Automatic document feeder ADF paper sizes Priority input slot paper sizes Setting or feature HP toolbox Device control Panel Supported browsers Using the hp toolbox WindowsTo view the hp toolbox Fax tab Hp toolbox sectionsOther links Status tab Scan to... tab Troubleshooting tabDocumentation tab Printing a device control panel menu map Using the device control panelPrinting a configuration Restoring the factory-set defaults Using the device volume controls Changing the default media sizeChanging the device control panel display language To change the device control panel key-press volume To change the alarm volume Enww Printing To print by using manual feed Printing by using manual feed Stopping or canceling a print job Printer drivers Changing print settingsTo change default settings across all programs Windows To change default settings across all programs Macintosh To change settings for a print job Macintosh To change settings for a print job Windows 600 dpi 300 dpi Understanding print-quality settingsTo temporarily change print-quality settings To change print-quality settings for all future jobs To use EconoMode to save toner Optimizing print quality for media types To gain access to the optimizing feature Device media specifications Labels Guidelines for using mediaCommon media problems table Paper Envelopes TransparenciesEnvelope construction Envelope storage Card stock and heavy mediaEnvelopes with double-side seams Envelopes with adhesive strips or flaps Card stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specifications To print on one envelope Printing on envelopes To print on multiple envelopes Enww To print on transparencies or labels Printing on transparencies and labels Media type from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted forms To print on custom-sized media or card stock Printing on custom-sized media or card stock To manually duplex Printing on both sides of the media manual duplexingOn the Finishing tab, select Print on Both Sides Printing on both sides of the media manual duplexing To print multiple pages on a single sheet Windows Printing multiple pages on a single sheet of mediaTo print multiple pages on a single sheet Macintosh To print booklets Printing bookletsPrint on Both Sides Enww Printing watermarks To use the watermark feature Enww Copying To load originals onto the flatbed scanner Loading originals to copy Loading originals to copy Starting a copy job Canceling a copy job To adjust the copy quality for the current job Adjusting the copy qualityTo adjust the default copy quality To adjust the lighter/darker setting for the current job Adjusting the lighter/darker contrast settingTo adjust the default lighter/darker setting Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy size Enww To change the copy-collation setting for the current job Changing the copy-collation settingTo change the default copy-collation setting Changing the number of copies To change the default number of copiesTo change the number of copies for the current job To copy a photo Copying photos, two-sided originals, or booksTo copy a multiple-page stack of two-sided originals To copy a book Enww Scanning Loading originals onto the flatbed scanner Loading originals to scan Loading originals to scan Understanding scanning methods Scanning to a folder Scanning from the device control panel WindowsProgramming the device Scan to button Scanning to e-mail Programming the device Scan to button Canceling a scan job Click Settings Scanning by using hp LaserJet Scan software Windows Scanning to another software program Scanning to a file Scanning to the Readiris OCR software Scanning from the device and hp Director Macintosh Scanning to a software program Using page-by-page scanning To scan from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a TWAIN-enabled program Scanning from a WIA-enabled program Windows XP only Scanning a photo Scanning a photo or a bookScanning a book Scanning a photo or a book Readiris Scanning by using OCR Resolution and color guidelines Scanner resolution and color Color Setting Recommended use Faxing Faxing Cleaning and maintenance To clean the exterior Cleaning the outside of the deviceTo clean the glass To clean the lid backing To clean the media path Cleaning the media path Enww Enww See Service and support Enww Troubleshooting Device does not turn on Is power reaching the device? Was the device exposed to an electric or magnetic field? Does the document contain blank pages? Does the configuration page print?Pages print but are totally blank Is the sealing tape still in the print cartridge? Are media jams present? Pages did not printDoes a message appear on your computer screen? Is media being pulled into the device correctly? Is the printed page different from what appears onscreen? Pages printed, but a problem existsAre the device settings appropriate for the print media? Is the print quality poor? Printer not responding/error writing to LPT1 Onscreen error messages appearCannot access port in use by another application More than one sheet feeds at one time Paper-handling problems existMedia curls when fed through device Print is skewed crooked Is the text garbled, incorrect, or incomplete? Printed page is different from what appears onscreenAre graphics or text missing? Are there blank pages? Is the quality of graphics poor? To clear a media jam Media jams occur in the printer Enww Tips to avoid media jams To clear other media jams Light print or fade Print quality is unacceptableToner specks Dropouts Vertical lines Toner smear Gray background Vertical repetitive defects Loose toner Skew Misformed characters Wrinkles or creases Curl or wave Toner scatter outline Door open or no print cartridge Device control panel error messages appearResolving common error messages Critical error messages Alert messages Enww Is media loaded in the input tray? No copy came out Is the original of poor quality? Copies are blank, or images are missing or fadedHas the sealing tape been removed from the print cartridge? Is the print cartridge low on toner? Copy quality is unacceptable Preventing problems Typical automatic document feeder ADF jam locations Media jams occur in the automatic document feeder ADFTo clear a media jam from the automatic document feeder ADF Enww Enww Wrong original was copied Copy defects are apparentVertical white or faded stripes Blank pages Reduced size Unwanted linesBlack dots or streaks Unclear text Is the image skewed crooked? Is the image quality better when the document is printed?Scanned image is of poor quality Is the original a second-generation photo or picture? Part of the image did not scan Is your computer set for bidirectional communication? Is your resolution or color level set too high?Scan takes too long Is your software set to scan in color? Common scanning error messages Error messages appear Scan quality is unacceptable Scan quality is unacceptable Enww Electrical specifications1 SpecificationsPhysical specifications Environmental specifications Acoustic emissions1 HP LaserJet 3020/3030 all-in-one series specifications HP LaserJet 3020/3030 all-in-one series specifications Automatic document feeder ADF input tray specifications HP LaserJet 3030 all-in-one fax specifications HP LaserJet 3020/3030 all-in-one series battery 133 Regulatory Information FCC regulations FCC regulations IC CS-03 requirements hp LaserJet 3030 all-in-one only 137 Laser safety statement Safety statementsCanada DOC regulations Korean EMI statement Laser statement for Finland Australia Product Options Declaration of Conformity Environmental product stewardship program Returns Non-U.S. returns Paper HP LaserJet printing suppliesMaterial restrictions For more information NederlandsVoorschriften Material safety data sheets Enww HP Product Duration of Limited Warranty HP limited warranty statement Appendix C HP limited warranty statement 149 HP parts and accessories Printing supplies Ordering hp parts and accessoriesHP parts and accessories charts Accessories Supplementary documentation Replacement parts Storing print cartridges To install a print cartridgeHP LaserJet print cartridges HP policy on non-hp print cartridges Saving toner Recycling print cartridgesReturns Enww 155 Service and support Repackaging guidelines Obtaining hardware serviceTo obtain hardware service Returning the unit To remove the media input tray Extended warranty What needs to be done? Service information form Enww 1284-B Glossary ECP Twain Enww Index Symbols/Numerics Energy Star Jams Enww ADF Twain Page Q2665-90902