Level: Critical Error

Category: Security

Description: The PSA was unable to communicate with a Primary Domain Controller (PDC) or a Backup Domain Controller (BDC) (if one is set up) to verify the user's name and password. This means that clients will not be allowed to print because a Domain Controller was not available to verify the user's name and password.

Action:

Check your WINS server, domain controllers, routers, and other network infrastructure to verify proper set up and operation. Are they plugged in and turned on?

If you specified automatic discovery of the domain controllers on the Microsoft Network Settings page (in the web interface under Networking), try changing to a list of specific domain controllers on that same page.

If the DNS server, WINS server, or Domain Controller is not on the same subnet as the PSA, ensure that the TCP/IP configurations, as entered on the TCP/IP and DNS page (in the web interface under Networking), are configured correctly and that the network infrastructure, such as the default gateway, is configured and is operational.

If the problem persists, try specifying the list of Domain Controllers using IP addresses instead of NetBIOS or DNS names.

Authentication failed -- user authentication via Microsoft networking was unsuccessful (203)

Level: Error

Category: Security

Description:The user attempted to access the PSA using NT native tools, but the request was denied because either the user identity was not confirmed or the user was not authorized to use the PSA. One or more of the following errors may have occurred:

The user name and password combination was not valid.

The user logged into a machine that was not joined to the NT domain.

Action:

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HP 4250 manual Category Security, Action