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HP 4250 manual HP Print Server Appliance Documentation For Firmware Version

Models: 4250

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HP Print Server Appliance Documentation

for Firmware Version 2.5.x

© 1999-2004 Hewlett-Packard Company

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HP 4250 manual HP Print Server Appliance Documentation For Firmware Version

Contents

Troubleshooting Initial Set UpMaintenance General InformationHP Print Server Appliance Documentation For Firmware Version Product Overview Product IntroductionOperation and Management Product DescriptionCompatibility with Other Non-HP Print Servers Product UpdatesCompatibility with HP Print Servers Page Product Specifications Model NumberLanguage Options and Power Cord Requirements System RequirementsSupported Web Browsers Supported ClientsSupported Printers What Ships in the BoxSecurity Features Physical SpecificationsSafety Certifications Electrical SpecificationsEnvironmental Specifications Supported Web Browsers Accessing the Web InterfaceWeb Interface for the PSA Menu Print ServicesDiagnostics OverviewSystem Load Print Server NameAppliance Status Disk UsageChanging the Date and Time System Messages for Date and Time What Ships in the Box Steps for Installation and ConfigurationGetting Started Install printers on clients Back up the settings Installing Printers on Clients Bypassing Point and Print For Windows 2000 and XP ClientsFor Windows NT Clients Configuring Printing for Unix ClientsConfiguring Print Queues for BSD-like Systems Be sure to check the box Remote Printer is on a BSD System Configuring Print Queues Using SAM HP-UX SystemsComplete the Add Remote Printer/Plotter screen Printing a Test FileLpr -Pprintername filename LEDs LED Name DescriptionPower LED Power Button Starting Up and Shutting Down the PSAEnter and Cancel Buttons Front Panel DisplayMaking Entries Direction ButtonsNumeric Keypad Messages on the Front PanelStarting Front Panel Operation Configuring the IP Address Using the Front PanelConfiguring the IP Address Display ActionDisplay Action Setting or Changing the Front Panel Password Page Rackmount Installation Hardware InstallationDesktop/Rack Shelf/Under-Printer Installation Cable Connections Page TCP/IP and DNS Settings TCP/IP and DNS SettingsManually specify IP information Subnet MaskConfiguring the PSA Using the Web Interface At a workstation, access the web browserMicrosoft Network Settings Field Name Description Microsoft Network SettingsMicrosoft Network Settings Print Server Workgroup EnableAuthentication Automatically Appliance NameSpecified Administrator Name DomainAdministrator Password MembershipMicrosoft Windows Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain SecurityGranting Printer Access or Authority to Users and Groups Administrator Accounts for the PSALPD LPD PrintingEnable LPD printing from ALL hosts LPD SettingsField Name Description Disable LPD printing Enable LPD printing from specified hostsConfiguring LPD Printing Snmp Traps Snmp SettingsSnmp and the PSA Authentication Key Snmp SettingsField Name Description Enable SNMPv3 User NameLogEventCriticalAlert ColdStart Status currentTrapTest SNMPv3 Initial Account Creation Through the PSAs Web Interface Removing the SNMPv3 Account Print Share List Print SharesPrint Shares Option Active Field Description Names ShareStatus Adding a Print Share to the PSA DeleteHP LaserJet Printers HP Business Inkjet PrintersHP Color LaserJet Printers Field Names Description TCP/IP and DNS SettingsAdd Print Share of 3 Add Print Share of 3 Field Names Description Description optionalMy Network Places Network PlacesPage Viewing and Managing Print Jobs Print JobsPrint Share Properties PropertiesDisplayed in Network Neighborhood or in My Network Places Printer Network ConnectorPrevent the print share from being used, just from being Pause printing from this print sharePrinter Driver Drivers Field Name DescriptionPrint Share Security Print Share Security Select Access TypeDomain Members Printer Driver Management System Messages for Driver ManagementCom/go/psawhitepapers Psawhitepapers Client side renderingAdding a New Printer Driver Adding a New Printer Driver New Printer Driver Field Name DescriptionDrivers Highlight the driver to install and click New Printer Driver Field Name Description Installing Printer Drivers Driver Name Mismatch Security Warning When Adding New DriversResolution ScenarioPage Configuring the Administrator Account Administrator AccountsLocal Administrator Accounts Adding a Local Administrator AccountConfirm Password Field Names Description Administrator Name Deleting a Local Administrator AccountLocal Administrator Password Domain Administrator Accounts Adding a Domain Administrator AccountSelect Accounts from Domain MembersBasic Authentication Single Sign-On SSOConfiguring Internet Explorer SSL Certificate SSL CertificatesSSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Days Creating a Self-Signed CertificateSelf-Signed Certificate Field Names Description Requesting a Signed Certificate from a Certificate Authority Page Installing a Certificate from a Certificate Authority Page Backing Up Network Settings and Printer Information Resetting the PSA to Factory Defaults Front Panel Restore Configuration Successful window appears. ClickRestarting or Rebooting the PSA Upgrading the Firmware on the PSAPage System Summary TCP/IP Network Configuration Information Microsoft Network Configuration Information Snmp Traps Information LPD Configuration Information Installed Printer Drivers Information Diagnostic Report System Domain Controllers Printer Status Full Event Log Event Log MessagesButtons on the Event Log Button Description NameFields on the Event Log Event Log Filters Page Completed non-standard startup -- followed abrupt shutdown Initiated standard shutdownCompleted standard startup Shutdown initiated. UPS battery run time expired Running on UPS battery due to power failureShutdown initiated due to low UPS battery Shutdown cancelled. Normal power restored Category Networking Cannot communicate with domain controller Level Error Cannot communicate with any domain controllersCategory Security ActionAction Failed Wins name resolution Level Error Category Networking Controller, the PSA will not be able to authenticate users Cannot communicate with any Wins servers Cannot communicate with any DNS servers Authentication failed Level Error Category Security Action Action Page Detected printer problem Deleted printer Changed IP addressAdded printer Deleted printer driver Upgraded firmwareChanged printer IP address Cleared log fileAdded administrator account Backed up settingsFailed to restore settings from backup file Changed Wins server address Deleted administrator accountEnabled NT domain authentication Changed Windows domain or workgroup nameAdded account in NT domain Disabled NT domain authenticationEnabled LPD printing for all hosts Set NT user capabilities Enabled LPD printing for specified hostsDisabled LPD printing for all hosts Failed to create NT domain machine accountFailed to join NT domain Changed PSA nameChanged time Removed administrator access from domain accountsSecurity--Administrators Changed DNS server address Changed SSL encryption levelInstalled self-signed certificate Installed certificate from a certificate signing authorityEnabled Snmp v1/v2 Disabled Snmp v1/v2Added destination to Snmp trap notification list Enabled Snmp v3Disabled Snmp v3 Removed destination from Snmp trap notification listAdded Wins server Enabled redirection to HttpsDisabled redirection to Https Deleted Wins serverAdded DNS server Failed to upgrade firmwareFailed to backup settings Deleted DNS serverJoined NT domain Installed printer driverCreated NT domain account Printer driver installation failed Level Error Initialized printer driverAction Page System Messages Add Printer Wizard and Add Driver WizardPage Page Page Installing driver Informational Installing Printer Drivers Page Page Print Shares Page Driver Management Date / Time TCP/IP and DNS Settings Microsoft Network SettingsPage Snmp Settings LPD PrintingAdministrators Joined to domain controllersBackup, Restore, Upgrade, and Restart Pages SSL CertificateBackup, Restore, Upgrade in progress Cposupport Event Log # Condition Troubleshooting the HP Print Server ApplianceHardware Problems Configuration Problems Num. Condition Possible Cause/SolutionTo find the PSA more quickly Sharing tab General tabScheduling tab Security tabPage Printing Problems Num. ConditionPage Verify the DNS lookup tables using the following steps Initialize the driver for that printerPage Printer Driver Problems Download the latest firmware for the PSAAdministrators-Add Domain Accounts page in the PSAs web LED Problem Conditions Security ProblemsAbout the Indicator Lights LEDs LED Normal ConditionsPrinting Frequently Asked QuestionsConfiguration Printer Driver Can I use Web Jetadmin to manage my PSA? Power OutagesAnswers Configuration Can the PSA integrate into a Windows 2000 environment? Can the PSA be configured via TELNET?Can I use a hyphen in the PSA name? Is the PSA compatible with non-HP print servers?How are print jobs sent to the PSA? Can the PSA accept print jobs from Unix clients?Can I print in a Novell environment? Verify the DNS lookup tables using the following steps Printer Drivers Jobs are getting stuck on the PSA for one of my printersPage How do I connect an uninterruptible power supply UPS? Page Contact HP HP Product Duration of Limited Warranty Warranty, Regulatory, and Licensing InformationHewlett-Packard Limited Warranty Statement Local Warranty Statements Regulatory Statements FCC Statement USAElectromagnetic Emissions Safety CertificationsEuropean Community AustraliaSignature of HP Representative HP Limited Warranty/Limitation of Liability Trademarks and CopyrightsHP Software License Page Other Software Licenses 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu Copyright c 1995-1997 The Apache Group All rights reserved GNU General Public License Version 2, June 1991 Copyright c 1989GNU General Public License Page Page USA GNU Library General Public License Version 2, June 1991 Copyright CPage Page Page Page Page Copyright c 2000 Gregory Trubetskoy. 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