HP 4250 manual Configuration Problems, Num. Condition Possible Cause/Solution

Models: 4250

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3The Power On LED is lit, but the Network LED does not light.

4The Alert LED is lit.

5I can't locate the PSA on the network.

6We had a power outage. What do I need to do to recover?

Configuration Problems

The RJ-45 network cables are not connected. Securely connect the network cables.

The cable may be faulty. See if another device can communicate on the network using the same cable.

Verify the hub or switch is connected and working properly.

The PSA is not fully booted. Wait for the bootup process to complete.

A critical defect has been detected. Power cycle the unit to see if this corrects the problem.

If the Alert LED stays lit, contact HP support.

Make sure the PSA is configured with an IP address, a subnet mask, and a default gateway.

Make sure the Network LED is lit.

The RJ-45 network cables are not connected. Securely connect the network cables.

A network hub has lost AC power. Re-establish AC power to the hub.

The PSA is not powered up. Power up the PSA on and let it boot up.

For alternative causes/solutions, see Client Setup Problems below.

At the time the outage occurred:

Jobs that were spooled but not yet printing may need to be sent again from the client PC, after the PSA has been normally powered up again. These jobs should require no action, as they will print after the PSA is powered up again.

Jobs in the middle of printing will resume printing when the PSA is powered up again.

Jobs that were not yet spooled need to be resent.

If print operations do not appear normal (new jobs do not spool correctly) after the outage, then power off the PSA and power it back up again.

After a power outage or any other improper shutdown, the PSA might experience so many errors in its file system that it rebuilds the disk from the default image. The printers, network configuration, and drivers will be not be automatically restored. The configuration must be restored manually using the Restore functionality with the last configuration manually backed

up.

Num. Condition

Possible Cause/Solution

Page 166
Image 166
HP 4250 manual Configuration Problems, Num. Condition Possible Cause/Solution